Pandemic-hit consultancy doubles turnover with mentoring support

By Boost Business Lancashire

25 Nov 2021

boost-news-l-to-r-paul-bury-michael-higgins-cc-aidy-riggott.jpg

A Preston-based training and project management business has doubled turnover and outlined ambitious plans for further growth after receiving mentoring support from Boost’s Growth Mentoring programme during Covid-19.

Xacom Project Controls, founded by Michael Higgins, is a consultancy that specialises in project controls helping business to manage risk and improve efficiency. Michael’s portfolio of major clients includes Amey Consulting, Poyry plc, Costain Group plc and DelTek.

At the start of the first COVID-19 lockdown in 2020, Michael estimated he had less than six months left in business, assuming his advisory and training work would drop off as clients adapted to the restrictions of lockdown.

He utilised the downtime to seek the support of the Boost Growth Mentoring programme to focus on rebranding and business planning to improve his marketing and business ‘message’ with the aim to winning further work.

With this new focus Xacom not only survived the pandemic but doubled turnover. Michael now has an aggressive target of doubling turnover year on year over the next five years.

“The Boost Growth Mentoring programme enabled me to take a step back and discover why we really operate as a business. Having the opportunity to have someone to talk to about the business has increased my personal confidence and put our business in a better place for continued growth. Through my mentor’s guidance, we created new branding, increased our website traffic which resulted in an increase in training enquiries and subsequently that resulted in doubling our turnover."

Boost is Lancashire's Business Growth Hub and is led by Lancashire County Council and the Lancashire LEP (Local Enterprise Partnership). It is supported by funding from Lancashire County Council, the European Regional Development Fund (ERDF) and the Department of Business, Energy and Industrial Strategy.

The fully-funded Boost Mentoring programme places an experienced mentor in a business to work alongside its owners and leaders to help them tackle the challenges they are facing in developing and growing their company.

Michael heard about Boost support through his connections at Society 1, the co-working space in Preston where he operates from. He received mentoring support from Paul Bury through the programme. Michael also received a Boost Your Recovery Covid 19 recovery grant from Boost last year. The grant was part of a £1.1m funding pot made available to by the Government to Lancashire businesses in their recovery from the pandemic.

Michael said: “Paul and I met regularly each week to discuss marketing and business development plans. The support was invaluable. Since receiving the support through the Boost programme, Paul and I have continued to maintain a working relationship.”

Paul Bury, Boost growth mentor said: “Michael was a pleasure to work with on the programme. He was enthusiastic and really engaged with the process which enabled us to make excellent progress and help empower the business to move forward. 

“Xacom is a high-quality consultancy and training organisation driven by Michael's passion and core values and it’s great to see the business grow.”

Michael is currently working with a global helicopter business and an international consulting and engineering firm, to review their schedules, improve operational efficiency and thus reduce costs and increase profitability.

Working with a small group of associates to deliver his projects and consulting work, he plans to grow his network of specialists and is also looking to develop a catalogue of e-learning programmes to reach a greater audience for his training programmes.

Councillor Aidy Riggott, cabinet member for economic development and growth, Lancashire County Council said: “Xacom is an excellent example of how support from Boost’s Growth Mentoring programme makes a real difference to Lancashire companies. We supported Michael during a critical period for his business and it has recovered and grown significantly since then.”

As a funded business support service, Boost helps Lancashire business owners and leaders navigate the local, regional and national public and private sector business support landscape, to find the right support for their business. Boost also delivers a number of funded programmes for start-up, established and fast-growing businesses.

CC Riggott added: “We can help your business too, by identifying the right support to help meet your growth plans. So, if you’re based in Lancashire, get in touch with Boost to start your growth conversation.”

Boost has received £3.65m of funding from the England European Regional Development Fund (ERDF) as part of the European Structural and Investment Funds Growth Programme 2014-2020. The Ministry of Housing, Communities and Local Government is the Managing Authority for ERDF. Established by the European Union, ERDF funds help local areas stimulate their economic development by investing in projects which will support innovation, businesses, create jobs and local community regenerations.  For more information visit https://www.gov.uk/european-growth-funding.

Latest news

1

Morecambe shortlisted in National Visa Awards celebrating the UK’s thriving towns David Waddington and John O'Neill

Morecambe shortlisted in National Visa Awards celebrating the UK’s thriving towns

04 Jul 2025

2

County council sets out 'areas of focus for 2025-26 in document Coun Stephen Atkinson

County council sets out 'areas of focus for 2025-26 in document

04 Jul 2025

3

Warden Construction completes project to help Preston school double pupil numbers Warden Construction completes project to help Preston school double pupil numbers

Warden Construction completes project to help Preston school double pupil numbers

04 Jul 2025

4

Grant Thornton advises RJ Power Networks on sale to Ipsum Jamie Roberts

Grant Thornton advises RJ Power Networks on sale to Ipsum

04 Jul 2025

5

College principal resigns Karen Buchanan

College principal resigns

04 Jul 2025

Background image for hub sign up block

LBV Hub

Leverage Lancashire Business View platforms

Post your news
Post your events
Post your offers
Build your network
Improve your SEO
Gain coverage in the magazine
Sign-up
Events
LBV123 July/August Launch Event
Lancashire Business View magazine launch
Networking
16 Jul 2025

LBV123 July/August Launch Event

Burnley

08:30 - 10:30

Lancashire Built Environment Conference 2025
BEC 315 X 315 Px
Networking
25 Sep 2025

Lancashire Built Environment Conference 2025

Blackpool Football Club, Blackpool, FY1 6HX

08:30 - 13:00

CMI Level 5 Management and Leadership Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Management and Leadership Course

Preston Campus, Preston , PR1 2HE

09:00 - 17:00

CMI Level 5 Project Management Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Project Management Course

Preston Campus, Preston, PR1 2HE

08:00 - 17:00

Tri-Site Survey Equipment Showcase
unnamed (2).jpg.jpg
LBV Hub Seminars
09 Jul 2025 - 09 Jul 2025

Tri-Site Survey Equipment Showcase

Crow Wood Hotel, Burnley, BB12 0RT

09:30 - 16:00

Blackburn Cathedral hosts Champagne and Diamonds Event with Ainsworth Jewellers
Champagne-Jewellery 10 07 25_page-0001.jpg.jpg
LBV Hub Awards
10 Jul 2025 - 10 Jul 2025

Blackburn Cathedral hosts Champagne and Diamonds Event with Ainsworth Jewellers

Blackburn Cathedral, Blackburn, BB1 5AA

18:00 - 20:30

Choose Chorley for Business - Talent Reimagined Business Breakfast
talentreimaginedbb.png.png
LBV Hub Seminars
10 Jul 2025 - 10 Jul 2025

Choose Chorley for Business - Talent Reimagined Business Breakfast

Strawberry Fields Digital Hub, Chorley, PR71PS

08:00 - 10:30

Shaping Preston's future by remembering its past
1750160034867.png.png
LBV Hub Networking
16 Jul 2025 - 16 Jul 2025

Shaping Preston's future by remembering its past

Society1, Coworking Space, Preston, PR1 3LT

18:00 - 20:30

Chamber Summer BBQ
LBV Hub Social
17 Jul 2025 - 17 Jul 2025

Chamber Summer BBQ

The Borough, Dalton Square, Lancaster, LA1 1PP

17:30 - 20:00

Preston Tech Connection: Web3 is Dead. Or is It?
July Longer Banner.jpg.jpg
LBV Hub Networking
29 Jul 2025 - 29 Jul 2025

Preston Tech Connection: Web3 is Dead. Or is It?

Society1, Coworking Space, Preston, PR1 3LT

18:00 - 19:30

Preston Freelancer Meet-Up: July
Longer July Banner.jpg.jpg
LBV Hub Networking
31 Jul 2025 - 31 Jul 2025

Preston Freelancer Meet-Up: July

Society1, Coworking Space, Preston, PR1 3LT

10:00 - 11:30

Cumbria Business Expo 2025
https---cdn.evbuc.com-images-880461633-4862066883-1-original.20241022-110415.jpeg.jpg
LBV Hub Exhibitions
19 Sep 2025 - 19 Sep 2025

Cumbria Business Expo 2025

Carlisle Racecourse, Carlisle, CA2 4TS

09:00 - 15:00

Advertise with us

Reaching 50,000 members, our print, digital and event platforms offer a fantastic way to raise your business profile and help you grow.

Find out more LBV122 Online Graphic
Subscribe now

Weekly news bulletin