Covid-19 – Avoiding scams during lockdown

By DRN Solicitors

13 May 2020

malicious-code-4036349_1920.jpg

Whilst the Coronavirus lockdown has seen many people band together, showing community spirit by helping elderly neighbours with shopping and essentials, displaying rainbows in their windows and taking part in the weekly #ClapForNHS, sadly this cannot be said for everyone. Some are using this time to exploit anxieties, gaining access to personal information which can then be used in a scam for money or valuables.

What should I look out for?  

Whilst technology is currently helping us to stay connected to our loved ones and relieve the negative impact of social distancing, it has also provided criminals with countless new channels via which scams might take place.

Video calling

Many are using online networking platforms such as Zoom, Skype and Google Hangouts in order to stay connected with friends and family.

If you receive a link to a video chat, it’s a good idea to check with the person who has sent the link that it is legitimate. If you don’t recognise the person the link has come from, delete the email or block their messages (if they’re making contact via social media channels or text messaging).

Phishing

Phishing is a common method which many scammers use in order to gain access to your personal information, and there are many who are taking advantage of current circumstances in order to appeal to people’s better nature.

Phishing scammers will often pose as legitimate companies and will send prompts via email or text message to either contact a specified number to provide your personal details, or click a link in order to verify, update or reactivate an account which contains sensitive information.

Recently, there have been reports of phishing emails coming from sources posing as official government organisations, offering various financial aids including:

Tax refunds A sum of money for NHS workers Free meals for school children, provided by the Department of Education

Some have also made attempts to issue fines to people for leaving their homes, some of which have equated to £250 or more. Other scammers have been appealing for PPE (personal protective equipment), urging people to donate what they can in order to combat the shortage of PPE and supply additional equipment to our key workers. Whilst some companies are currently operating a legitimate fundraising campaign for this purpose, not all are genuine, so it’s always best to double check. If you would like to help, but are worried that the links you have been provided with may not be secure, you can always donate directly to the NHS Charities COVID-19 Appeal by visiting their fundraising website.

If you receive a text message or email prompting you to supply personal details in order to receive certain aids, the best thing to do is to verify the contact information of the government agency the message has come from (you can normally find their information online). You might then wish to contact the agency using the verified number in order to report the fraudulent messages you have received and also to clarify whether or not they are actually running any financial support programmes which you can apply to.

Computer software hacking

Hackers have been known to launch apps that claim to sell PPE or to find people in your area who have contracted Coronavirus.

Downloading these apps can cause damage to your computer, phone or tablet, and may also offer a hacker access to your personal information.

There are no apps currently known to legitimately offer these services. If you wish to find out more information about the spread of COVID-19, please visit the Government website or use another reputable source of information.

Top Tips for Avoiding Scams

The main thing you should always remember is that if something seems too good to be true, it probably is!

If you receive a message from a seemingly legitimate company, such as an insurance provider, a pension provider or a government organisation, be sure to visit their official website in order to verify their contact details. You can then use those details to contact the company if you wish, but don’t click on any links that are sent to you via text message or email unless you are absolutely certain they’re legitimate. If a company has made contact with you via phone call, avoid providing any personal details, including bank account information or policy numbers, until the person on the end of the line is able to provide verification that they are who they say they are. Be sure to check the credentials of the company that’s calling you, and never feel pressured into making agreements over the phone.

If you need further advice contact our team here or call 01282 433241.

Latest news

1

Roundhouse secures approval for new £15m office and industrial scheme in Preston Momentum

Roundhouse secures approval for new £15m office and industrial scheme in Preston

25 Jul 2025

2

Homebuilder's high-performing sales advisers clinch awards Ben Garland and Julia Lorente

Homebuilder's high-performing sales advisers clinch awards

24 Jul 2025

3

Work is set to start on Multiversity project Multiversity Blackpool

Work is set to start on Multiversity project

24 Jul 2025

4

BAE Systems welcomes MOU between Republic of Turkiye and UK for purchase of Typhoon aircraft Typhoon production Warton

BAE Systems welcomes MOU between Republic of Turkiye and UK for purchase of Typhoon aircraft

23 Jul 2025

5

Assystem to double UK jobs to deliver Sizewell C EDF Assystem

Assystem to double UK jobs to deliver Sizewell C

22 Jul 2025

Background image for hub sign up block

LBV Hub

Leverage Lancashire Business View platforms

Post your news
Post your events
Post your offers
Build your network
Improve your SEO
Gain coverage in the magazine
Sign-up
Events
Lancashire Built Environment Conference 2025
BEC 315 X 315 Px
Networking
25 Sep 2025

Lancashire Built Environment Conference 2025

Blackpool Football Club, Blackpool, FY1 6HX

08:30 - 13:00

CMI Level 5 Management and Leadership Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Management and Leadership Course

Preston Campus, Preston , PR1 2HE

09:00 - 17:00

CMI Level 5 Project Management Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Project Management Course

Preston Campus, Preston, PR1 2HE

08:00 - 17:00

Preston Tech Connection: Buzz Word Bingo. Challenging Todays's Buzzwords In Tech
July PTC banner long updated.png.png
LBV Hub Networking
29 Jul 2025 - 29 Jul 2025

Preston Tech Connection: Buzz Word Bingo. Challenging Todays's Buzzwords In Tech

Society1, Coworking Space, Preston, PR1 3LT

18:00 - 19:30

Preston Freelancer Meet-Up: July
Longer July Banner.jpg.jpg
LBV Hub Networking
31 Jul 2025 - 31 Jul 2025

Preston Freelancer Meet-Up: July

Society1, Coworking Space, Preston, PR1 3LT

10:00 - 11:30

Advantage: AI – A Workshop for Business Leaders – August 14th
Navy--Event Tile.png.png
LBV Hub Seminars
14 Aug 2025 - 14 Aug 2025

Advantage: AI – A Workshop for Business Leaders – August 14th

Door4 Office, Burnley Wharf, Burnley, BB11 1JG

09:00 - 12:00

The Business Network Central & East Lancashire
LBV Header (24).png.png
LBV Hub Networking
21 Aug 2025 - 21 Aug 2025

The Business Network Central & East Lancashire

Mytton Fold, Langho, BB6 8AB

11:30 - 14:15

Morecambe Bay Walk
Walk.jpg.jpg
LBV Hub Awards
30 Aug 2025 - 30 Aug 2025

Morecambe Bay Walk

Arnside, CARNFORTH, LA5

09:30 - 14:00

Longridge Soap Box Derby
Screenshot 2025-06-10 090035.png.png
LBV Hub Fundraisers
14 Sep 2025 - 14 Sep 2025

Longridge Soap Box Derby

Berry Lane, Longridge, PR3 3WH

10:00 - 16:30

Cumbria Business Expo 2025
https---cdn.evbuc.com-images-880461633-4862066883-1-original.20241022-110415.jpeg.jpg
LBV Hub Exhibitions
19 Sep 2025 - 19 Sep 2025

Cumbria Business Expo 2025

Carlisle Racecourse, Carlisle, CA2 4TS

09:00 - 15:00

Help to grow management course
Help to grow - barriers to growth.png.png
LBV Hub Seminars
26 Sep 2025 - 16 Dec 2025

Help to grow management course

Preston Campus , Preston , PR1 2HE

09:00 - 15:00

RISE - Lancashire's unique leadership programme for women
thumbnail_Emma Weston Illustration WENDY BOWERS RISE Illustrstion.jpg.jpg
LBV Hub Seminars
22 Oct 2025 - 18 Mar 2026

RISE - Lancashire's unique leadership programme for women

East Lancashire Chamber of Commerce, Clayton le Moors, BB5 5JR

09:30 - 15:30

Advertise with us

Reaching 50,000 members, our print, digital and event platforms offer a fantastic way to raise your business profile and help you grow.

Find out more LBV 123 Online Graphic
Subscribe now

Weekly news bulletin