£100m civil service hub to boost the Blackpool economy

By Rob Kelly

09 May 2025

Mark Smith Blackpool Council Chris Webb MP Minister Andrew Western MP And Lesley Hawkins DWP

A new headquarters for more than 3,000 civil servants has opened in Blackpool, bringing more jobs to the area and boosting the local economy.

The 215,000 square foot Fylde View site will bring together Department for Work and Pensions (DWP) Service Delivery teams from across the Fylde Coast into one central location.

 The new £100m hub forms part of the Talbot Gateway development and regeneration of the town to create a Central Business District providing educational and vocational training work placements and community engagement.

Andrew Western, minister for transformation, said: “I am delighted to announce the official opening of the new £100 million Civil Service Hub, a landmark development in our commitment to modernising and streamlining government operations. This state-of-the-art facility will serve as a centralised workspace, fostering collaboration and innovation among our teams.

“It is a testament to our dedication to creating efficient and sustainable working environments that support the vital work of our public servants.

"It will not only enhance productivity but also contribute significantly to the local economy by providing job opportunities and stimulating local businesses.

“I look forward to seeing the positive impact this Hub will have on our community and the broader public sector."

 The seven-storey building – located at King St near Blackpool North train station – has been designed to incorporate best practice in sustainable building design, construction, and operation. It also uses no fossil fuels for heating or domestic hot water.

The site opened operationally in March 2025 and will be fully staffed by mid-June.

Cllr Lynn Williams, leader of Blackpool Council, said: “This is one of the most impressive builds in Blackpool in decades. It shows our ambitions to make Blackpool better for everybody who lives and works here and how we are transforming the area around the train station into a real central business district.

“Local people have found work and training on the construction, while the boost of bringing 3,000 new workers into the town centre should be felt by many businesses. The new landscaped space next to the building is a lovely green oasis for the town centre and anybody living or working here.”

Funding towards the building has been supported by a £4m grant from Lancashire Combined County Authority as part of the Lancashire Devolution Deal announced in November 2024.

Alan McBride, technical director at Muse, said: “Completing the third phase of Talbot Gateway’s regeneration signifies a pivotal milestone on our journey with long-standing partners, Blackpool Council, to revitalise this iconic seaside destination and create opportunities for local people.

"By bringing over 3,000 employees into the heart of Blackpool, this highly sustainable workspace will stimulate economic growth, and dovetails with Blackpool Council’s aim to future-proof the town for generations. With further phases still to come too, our and the Council’s ambition to build a bolder and brighter future for Blackpool is being realised.”

Fylde View is the Department’s new, high quality, purpose-built Service and Support Centre located in Blackpool town centre. The new office forms part of the Talbot Gateway development and regeneration of the town to create a Central Business District.

The site will bring together over 3,000 Service Delivery staff from across the Fylde Coast into one central location.

They will begin to relocate to Fylde View from next month with the final transfer expected by June 2025. There will also be the Health Assessment Centre located on the ground floor.

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