Free support helps furniture maker double sales

Marsh Mill Interiors has doubled its sales across 2019 after receiving free business support from the University of Central Lancashire.

The company, based in a workshop on Preston docks, creates bespoke tables, benches, shelves and other furniture for cafes, bars, offices and businesses across the UK, made from old scaffolding panels.

Owner Leona Marsh approached UCLan’s Lancashire Forum Creative project for support around managing the success of the one-woman business, with a view to learning tips to help her balance a growing workload of creating furniture while managing an expanding business.

Leona said: "I felt that because it was my business, I should do everything, from dealing with sales and accounts through to writing all the content for the website. At the same time, choosing to spend on marketing or professional development became more difficult when that money came directly out of my revenue.

“The Lancashire Forum Creative course helped me to step back and change my mindset on how I spend my time with the business and put in place some processes to separate my creative and administrative time and become more efficient."

I felt that because it was my business, I should do everything.

Elena Vasilieva, project manager at Lancashire Forum Creative, said: “Every company has different aims, from start-up businesses like Leona’s, through to established SMEs. The Lancashire Forum Creative offers a supportive peer-to-peer learning network, which enables you to engage and learn from other business leaders.

"For some businesses, that might mean sharing ideas about business growth or new products, through to recommendations of sub-contractors or even just somebody to hold you to account so you stick to your goals."

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