Does the software UX affect employee happiness and productivity?
This area is often overlooked when clients assess the pros and cons of developing bespoke software.
It’s no secret that employee happiness directly impacts many business outcomes.
A recent Harvard Business Review study found that happy employees lead to a 37 per cent increase in sales, a 31 per cent increase in productivity, and a 19 per cent increase in task accuracy
Since happiness is directly related to positive business outcomes, then businesses should monitor what has the most significant impact on employee happiness.
Did you know that another study, this time by McKinsey & Company, found that most white-collar professionals spend 70 per cent of their working time interacting with software and technology?
So, it should come as no surprise that a G2 survey revealed that over 50 per cent of white-collar professionals are unhappy at work because of software frustrations, and 25 per cent say that outdated and difficult-to-use software has made them consider leaving their jobs
Catching up with the same surveyed group a few months later revealed that 12 per cent did leave their jobs due to software frustrations
So, there we go… software UX and UI 100 per cent impact employee happiness, and if you’re looking for ways to improve business outcomes, looking at your current software could be a great starting point.
If you think the software you use could be causing problems in the workplace, please get in touch with Code Galaxy.