Workplace Evolution Podcast: Business Etiquette Survival

In episode #3 Michael Costello speaks with Julia Esteve Boyd, a business and social etiquette consultant. Click here to listen.

The conversation initially covers what business and social etiquette actually is as well as why it is becoming more critical way to differentiate for businesses - a new way to "outclass the competition". The discussion covers unusual topics such as big mistakes in Japan,  the importance of patience in Mexico, ordering food correctly in India, surviving gift giving and dining in China, world class handshakes and… did Michelle Obama get it wrong with the Queen?! Also, how much it pays to do your research up front before travelling to different cultures…and being flexible to different cultural preferences!

The Etiquette Consultant Website: 

Julie Esteve Boyd’s LinkedIn: 

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The Workplace Evolution podcast is brought to you by Workplace Evolution Ltd - The Natural Selection For Workplace Solutions! Michael Costello is the Managing Director of Workplace Evolution and Chartered Business Psychologist based in Lancaster, UK