New video service launched by Lancashire HR consultant

A new HR video consultation service has been launched by one of the region’s most experienced HR advisers, Karen Credie of KMC Human Resources.

The service has been launched in response to the Covid-19 crisis, and an increase in the number of questions from employers across the region on how to navigate employee issues through the pandemic.

Karen, who has over 25 years of experience gained working in some of the North West’s biggest professional service practices, is one of Lancashire’s leading independent HR experts, now working predominantly with SME clients across a wide range of sectors. Normally undertaking her work on site at clients’ offices, Karen too has adapted to the current climate, now successfully working with clients and their teams remotely. Karen has seen an increase in the number of clients with questions relating to the Coronavirus Job Retention Scheme (CJRS), flexible furlough, amending working hours, pay and employment contracts, alongside a number of enquiries relating to procedures for making redundancies.

Karen commented: “The past few months have clearly been difficult for many employers, and the next few months are set to see further hurdles to overcome. From embracing flexible working, amending contracts of employment to making redundancies, Covid-19 will have a lasting impact for some employers as they look to either adapt to working in a new way or improve efficiencies in an attempt to stay afloat.

“With so many decisions to make, yet the limited amount of time in which to make them, it isn’t going to be uncommon for mistakes to be made. Despite the unusual circumstances and employers being forced into a position that makes such decisions necessary, employment law still stands and due process will need to be followed to avoid any comeback in the form of employment claims.

“Whilst many employers know the general basis of employment law, the nuances can easily be missed, especially around the CJRS and furlough, which have changed a number of times. By speaking to an HR adviser first, employers can be sure they stay on the right side of the law. Where employers are struggling to find a way through the current situation, our advice can help to clarify what can and cannot be achieved and the route that will provide the fewest hurdles or costs, ultimately helping the company to reach the best overall outcome.”

One-hour appointments are available for a fixed fee and can take place over the phone or via Zoom.

KMC Human Resources offers a full range of HR services, including a review of existing Contracts of Employment, policies and procedures, support with the full lifecycle of employment, advice on employment law, mentoring and a cloud-based HR management system.

For more information or to arrange a consultation, visit