Master the sales call to boost your success

15 Apr 2024

Helen Tebay The Sales Lady

In 2024, elevating your sales hinges on perfecting the art of the sales call, encompassing not just the conversation itself but also your approach and the client experience.

Drawing from my extensive coaching with business owners and sales professionals, I’ve pinpointed key – yet often missed – elements in sales interactions that can leave potential clients indecisive, impacting their decisions and their profits.

Here are three tactics to empower clients to make confident choices during initial sales calls:

  1. Master your emotional intelligence in sales scenarios. Successful sellers navigate their emotions effectively, daring to ask challenging questions while prioritising the client’s needs over personal doubts.
  2. View sales discussions as chances for discovery and advice. Approach these conversations with curiosity and sincerity, fostering authentic exchanges that lead to honest answers and enhanced experiences for both parties.
  3. Recognise that not every sale is a victory. Embracing a ‘no’ can be as enlightening as a ‘yes’. The best salespeople learn from these moments, refining their methods for future dealings, thus boosting their sales performance.

Focusing on these strategies can significantly increase your client base and expedite your revenue growth.

Which strategy will you adopt to enhance your sales journey?

Latest news

1

Blackpool stakes it claim on the national stage with culture bids City of Culture bid

Blackpool stakes it claim on the national stage with culture bids

29 Jan 2026

2

Eighth year of growth for Brabners Brabners London office

Eighth year of growth for Brabners

28 Jan 2026

3

PNE confirm talks with US-Saudi businessman Preston North End. Pic by Dave O, Shutterstock

PNE confirm talks with US-Saudi businessman

27 Jan 2026

4

Lancashire innovation growth programme boosted by new senior appointments Prof Andy Schofield Prof Graham Baldwin Rebecca Latham Dr Robert Holbrook

Lancashire innovation growth programme boosted by new senior appointments

27 Jan 2026

5

Airframe Designs announces rebrand to AFD Systems AFD Systems team

Airframe Designs announces rebrand to AFD Systems

26 Jan 2026

Background image for hub sign up block

LBV Hub

Leverage Lancashire Business View platforms

Post your news
Post your events
Post your offers
Build your network
Improve your SEO
Gain coverage in the magazine
Sign-up
Events
CMI Level 5 Management and Leadership Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Management and Leadership Course

Preston Campus, Preston , PR1 2HE

09:00 - 17:00

RISE - Lancashire's unique leadership programme for women
thumbnail_Emma Weston Illustration WENDY BOWERS RISE Illustrstion.jpg.jpg
LBV Hub Seminars
22 Oct 2025 - 18 Mar 2026

RISE - Lancashire's unique leadership programme for women

East Lancashire Chamber of Commerce, Clayton le Moors, BB5 5JR

09:30 - 15:30

Chamber Breakfast – February
Logo.jpg.jpg
LBV Hub Networking
03 Feb 2026 - 03 Feb 2026

Chamber Breakfast – February

The Olive Branch, Lancaster, LA1 4XQ

08:00 - 10:00

AI Growth Accelerator
AI Growth Accelerator 1.png.png
LBV Hub Webinar
04 Feb 2026 - 04 Feb 2026

AI Growth Accelerator

Online, _, _

12:00 - 12:20

Cyber Resilience Boardroom Session
Cyber Resilience Boardroom Session.png.png
LBV Hub Webinar
04 Feb 2026 - 04 Feb 2026

Cyber Resilience Boardroom Session

Online, _, _

13:00 - 13:20

Business Breakfast Networking Event
LBV Hub Networking
04 Feb 2026 - 04 Feb 2026

Business Breakfast Networking Event

Media Factory, University of Lancashire, Preston, PR1 2HE

08:00 - 10:30

E-commerce in 2026: From stores to systems
PTC banner Feb 26.jpg.jpg
LBV Hub Networking
10 Feb 2026 - 10 Feb 2026

E-commerce in 2026: From stores to systems

Society1, Coworking Space, Preston, PR1 3LT

18:00 - 19:30

Degree apprenticeship information sessions for businesses
student centre entrance.jfif.jpg
LBV Hub Webinar
10 Feb 2026 - 13 Feb 2026

Degree apprenticeship information sessions for businesses

University of Lancashire, Virtual event, -

10:00 - 09:30

The Business Network Central and East Lancashire
LBV Header (29).png.png
LBV Hub Networking
11 Feb 2026 - 11 Feb 2026

The Business Network Central and East Lancashire

Mytton Fold, Langho, BB6 8AB

11:30 - 14:15

Future Forward Business and Skills Summit
Future Forward Business & Skills Summit
LBV Hub Networking
20 Feb 2026

Future Forward Business and Skills Summit

Lancashire Energy HQ , Blackpool, FY4 2QS

08:00 - 11:00

Tech without the turmoil: How Finance Leaders can drive smarter digital decisions
MHA-BTI Logo_black (002).jpg.jpg
LBV Hub Networking
05 Mar 2026 - 27 Dec 2025

Tech without the turmoil: How Finance Leaders can drive smarter digital decisions

Farington Lodge Hotel, Stanifield Lane, Farington, Preston, PR25 4QR

08:00 - 10:00

Payroll Update 2026 Samlesbury Hall
payroll.jpg.jpg
LBV Hub Seminars
06 Mar 2026 - 06 Mar 2026

Payroll Update 2026 Samlesbury Hall

Samlesbury Hall, Preston, PR5 0UP

08:00 - 10:00

Advertise with us

Reaching 50,000 members, our print, digital and event platforms offer a fantastic way to raise your business profile and help you grow.

Find out more LBV124 Online Graphic
Subscribe now

Weekly news bulletin