Giving people what they need to perform at their best

By Q2Q IT

05 Oct 2020

"Does your company give you the tools and technologies you need to do your job well?"

This question, which forms part of a typical employee satisfaction survey, is even more pertinent as many workspaces morph from a traditional office environment to either a home set-up, or a combination of the two – thanks to ‘hybrid working’.

As the owner of a technical business, I would expand that question even further to ask: “Does your team have the necessary equipment and environment that are conducive to providing both a suitable workspace and the tools they need, in order to work smarter and at maximum efficiency?”

From my experience, it can often be a culmination of lots of little things that cause the most frustrations – ultimately leading to disengagement and low morale.

Once such example would be access to the relevant IT systems. It shouldn’t seem like too much to ask, but from a technical perspective, something as simple as having an old laptop that is a little slow to load files and webpages can have a massive impact on productivity.

Team members who begin each day with the frustration of having to wait for a slow machine to fire up – pressing the ‘power’ button and having enough time to make tea and toast – can be compounded by missing deadlines because they didn’t plan the extra ‘loading’ time, or the added stress that a slow machine brings, when being pressed for information quickly.

Meanwhile, from a working environment perspective, consideration should extend far beyond whether a chair, monitor and desk are at optimal working height – but also take into account other contributing factors such as space, light, noise, and temperature.

As a business leader, it’s important to put yourself in the shoes of your team and ask whether they’re likely to feel motivated if they are constantly frustrated with their equipment and/or environment?

We’ve taken the decision to move some of the team back into the office this month, and thanks to some creative desk juggling we’re all at least two metres apart and enjoying being back together again. Although, it hasn’t been without its challenges – as we spent a few months only allowing employees to working from HQ on a rota basis.

At the start of lockdown, most of the team had taken their kit home, so transporting things back-and-forth during this transition period would be a total pain – and the working conditions would always be sub-optimal in one of the locations.

To overcome this, we conducted an inventory of all the technical infrastructure we have available in the office – and introduced a ‘hot desk’ set-up. While this concept is nothing new, for our techies – who have a lot of hardware – they have previously kept all of their work-related collateral in one place.

But, by investing in additional items, such as desk phones and monitors, staff can ‘borrow’ whatever they need when working from HQ, and leave it behind for their colleagues, the following day.

This small investment means that the team’s day to day isn’t littered with distractions from not being able to function as seamlessly as they would normally. And the return on investment when it comes to our staff satisfaction levels makes it totally worth the cost – I am sure this will pay dividends in the long-run.

While returning to a shared space following six months of almost pure isolation can be unnerving, removing the disruption of not having the right kit can make a significant difference. Colleagues feel valued, listened to, and cared for, and this pays back in droves in terms of their dedication and work ethic, and of course, efficiency.

As we all transition to whatever the new version of the working day looks like, it’s the ideal time to identify where there are any gaps. Is there something missing that you can easily resolve and would make a major change to team morale?

If you would like to talk through making the most of the equipment you have, and whether a small investment could pay dividends for your business, get in touch with us by calling 01524 581690 or emailing us at hello@q2q-it.com.

Latest news

1

Fulfilmentcrowd makes double senior hires Katie Shepherd L And Rachel Miller R

Fulfilmentcrowd makes double senior hires

19 Apr 2024

2

Forbes makes Manchester move Forbes Manchester

Forbes makes Manchester move

15 Apr 2024

3

Blackpool approves plans for pair of apartment complexes New South Promenade Apartments Visuals

Blackpool approves plans for pair of apartment complexes

12 Apr 2024

4

Distinguished engineer takes senior role at Lancaster University Rebecca Lingwood

Distinguished engineer takes senior role at Lancaster University

11 Apr 2024

5

International building supplies firm to open new plant in Preston New Kerakoll Group Premises Visuals

International building supplies firm to open new plant in Preston

11 Apr 2024

Hwc 2024 Email Signature 980x120
Background image for hub sign up block

LBV Hub

Reach 50,000 members of the Lancashire business community

Post your news
Post your events
Post your offers
Company profile
Social reach
Magazine coverage
Sign-up
Events
Health and Wellbeing Conference 2024
Hwc 2024 Social Media 1200px 1
Networking
23 Apr 2024

Health and Wellbeing Conference 2024

Crow Wood Hotel, Burnley , BB12 0RT

08:30 - 13:00

Help to Grow Management Course
HTG2.png.png
LBV Hub Seminars
15 Apr 2024 - 17 Jul 2024

Help to Grow Management Course

Preston Campus , Preston , PR1 2HE

09:30 - 14:00

St Catherine’s Corporate Skydive
Corporate SkyDive.jpg.jpg
LBV Hub Fundraisers
21 Apr 2024

St Catherine’s Corporate Skydive

Black Knights Parachute Centre, Lancaster, LA2 0YD

12:00 - 16:30

Business Networking in Chorley - BNI Endeavour
EVENT LISTING SIZING Endeavour.png.png
LBV Hub Networking
23 Apr 2024

Business Networking in Chorley - BNI Endeavour

Oak Royal, Bury Lane, Chorley, PR6 8SW

06:30 - 08:30

HR Complete Training Programme: Equality and Diversity
Picture1.png.png
LBV Hub Webinar
23 Apr 2024

HR Complete Training Programme: Equality and Diversity

Online (Zoom)

09:30 - 11:00

Business Networking in Blackburn - BNI Vista
EVENT LISTING SIZING Vista.png.png
LBV Hub Networking
23 Apr 2024

Business Networking in Blackburn - BNI Vista

Hampton by Hilton, 2 Frontier Ave, Blackburn, BB1 3AL

06:45 - 08:30

Emergency First Aid at Work
Chamber Logo1.png.png
LBV Hub Seminars
23 Apr 2024

Emergency First Aid at Work

FGH Training, 3rd Floor, Storey House, White Cross Business Park, Lancaster, LA1 4XQ

09:00 - 16:00

Chamber Breakfast Networking
Chamber Logo1.png.png
LBV Hub Networking
24 Apr 2024

Chamber Breakfast Networking

Lancaster & Morecambe College, Lancaster, LA1 2TZ

08:00 - 10:00

Business Networking in Lancaster - Eden Business Network
EVENT LISTING Eden Business Network.png.png
LBV Hub Networking
24 Apr 2024

Business Networking in Lancaster - Eden Business Network

The Borough, 3 Dalton Square, Lancaster, LA1 1PP

18:30 - 20:30

Business Networking in Preston - BNI Diamond
EVENT LISTING BNI Diamond.png.png
LBV Hub Networking
24 Apr 2024

Business Networking in Preston - BNI Diamond

The Marriot Hotel, Garstang Road, Broughton, PR3 5JB

07:15 - 09:00

30 Minutes: Net Zero Introduction for Blackpool Businesses - Free online event
BU 2024 Events.jpg.jpg
LBV Hub Webinar
24 Apr 2024 - 24 Apr 2024

30 Minutes: Net Zero Introduction for Blackpool Businesses - Free online event

Online, Blackpool , FY4 1EW

10:00 - 10:30

Your Business Bootcamp Bitesize: "Roger That… The Importance of Asking Twice"
CBP-logo LBV.png.png
LBV Hub Webinar
24 Apr 2024 - 24 Apr 2024

Your Business Bootcamp Bitesize: "Roger That… The Importance of Asking Twice"

Online, Online, Online

08:00 - 09:30

Advertise with us

Reaching 50,000 members, our print, digital and event platforms offer a fantastic way to raise your business profile and help you grow.

Find out more Lbv115 Online Graphic
Subscribe now

Weekly news bulletin