Employee fails to return after sick note expires

By Metis HR

27 Nov 2014

"We have an employee off sick whose sick note expired last week. We haven't heard from him since, can we write to him inviting him for a disciplinary due to failure to contact the office?"

The straightforward answer to this is yes, but the sensible answer for you as the employer is before you do that pick the phone up and contact the employee off sick.

It’s an urban myth that you can’t contact employees who are off sick, in this situation a phone call could prevent a lot of unnecessary work for you and distress for the employee.

Any formal disciplinary process is time consuming and potentially damaging to the relationship between you and your employee, anything that you can do to avoid unnecessarily going down this route makes good business sense.

This situation could be something as simple as the employee off sick has put his sick note in the post and it hasn’t arrived, something as complex as the employee off sick is abusing the company sickness policy or something as dreadful as the employee has died.

If the employee off sick has previously been told about the sickness reporting system and no sick note materialises you need to do something. To not do anything condones the employee’s conduct and can cause you problems by setting a precedent for how you will have to deal with similar situations going forward with this and other employees.

What can you do?Check what your policies and their contract of employment say about this to be certain about what you’ve said to employees.

Check that you’ve issued these documents to this employee off sick, if you’ve not told him what to do how can you reasonably expect him to know?

You may wish to write to him giving him a deadline for submitting his sick note and reminding him that statutory sick pay is only able to be paid to employees who are off sick. Someone not covered by a sick note potentially may not be sick and, therefore, may not be eligible to receive sick pay. You may wish to take the matter to a formal disciplinary hearing if this is not the first time that the employee off sick has failed to follow the correct reporting procedure. If you go down this route make sure that you read your disciplinary policy and comply with it when inviting the employee to attend.

Enjoyed this? Read more from Metis HR

Latest news

1

Council shake-up decision early next year County Hall Gates

Council shake-up decision early next year

29 Oct 2026

2

Mayoral authority pathway for Lancashire revealed County Hall in Lancashire

Mayoral authority pathway for Lancashire revealed

28 Oct 2026

3

Healey looks to deliver ‘breathing space’ Johnhealeyofficialcabinetportraitjuly2024cropped2

Healey looks to deliver ‘breathing space’

28 Oct 2026

4

Homes improvement group sells minority stake Sustainable Investments Ltd Partners With Bridges

Homes improvement group sells minority stake

28 Oct 2026

5

Businesses outline hopes for Healey's first budget UK Parliament Budget photo

Businesses outline hopes for Healey's first budget

27 Oct 2026

Background image for hub sign up block

LBV Hub

Leverage Lancashire Business View platforms

Post your news
Post your events
Post your offers
Build your network
Improve your SEO
Gain coverage in the magazine
Sign-up
Events
LBV131 November/December Magazine Networking Event
LBV131 Magazine Launch Social720No Text 19 Nov 2026

LBV131 November/December Magazine Networking Event

The Landmark, School Lane, Burnley, BB11 1UF

08:30 - 10:30

Lancashire Business Day 2026
LBD26 WW Logo720 27 Nov 2026

Lancashire Business Day 2026

Burnley Football Club, BB10 4BX

12:00 - 17:00

Sub36 Reunion & Networking
03 Dec 2026

Sub36 Reunion & Networking

Burnley Football Club, BB10 4BX

15:00 - 17:00

Lancashire Net Zero Conference 2027
NZC27 Social 1200x800Generic 11 Feb 2027

Lancashire Net Zero Conference 2027

The Wellbeing Farm, Edgworth, Wheatsheaf Hill Farm, Plantation Road, BL7 0BY

09:30 - 02:00

Help to Grow: Management Course
Help To Grow 25 Sep 2026 - 15 Dec 2026

Help to Grow: Management Course

University of Lancashire, Preston, PR1 2HE

09:30 - 12:00

Autumn Budget 2026
Lancaster And Morecambe Logo 1 30 Oct 2026

Autumn Budget 2026

Lancaster & Morecambe College, Lancaster, LA1 2TZ

08:00 - 10:00

Blackburn Budget Breakfast 2026
LBV Website Events GraphicBudget Breakfast 30 Oct 2026

Blackburn Budget Breakfast 2026

Premier Suite, Blackburn Rovers FC, Blackburn, BB2 4JF

07:30 - 10:30

Chamber Breakfast Networking – November
Lancaster And Morecambe Logo 1 03 Nov 2026

Chamber Breakfast Networking – November

Porsche Centre South Lakes, Carnforth, LA6 1FW

08:30 - 10:30

Funding Unlocked
IMG_3058.jpeg.jpg 04 Nov 2026

Funding Unlocked

Accrington Stanley FC, Accrington , BB5 5BX

10:00 - 12:30

Clubhouse Business Network sponsored by Orca Finance - November 2026
Club House Padel 05 Nov 2026

Clubhouse Business Network sponsored by Orca Finance - November 2026

Clubhouse, Blackburn, BB1 3NT

14:00 - 16:00

The Business Network Central and East Lancashire
12 Nov 2026

The Business Network Central and East Lancashire

Longridge House, Preston, PR3 2TB

11:30 - 14:15

Napthens' Cumbria Clay Shoot - for Penny Conservation Charity
N123_1200x400px_Title&Subtitle (1).png.png 12 Nov 2026

Napthens' Cumbria Clay Shoot - for Penny Conservation Charity

Leighton Hall Estate Storrs Lane, Carnforth, LA5 9ST

09:00 - 16:00

Advertise with us

Reaching 50,000 members, our print, digital and event platforms offer a fantastic way to raise your business profile and help you grow.

Find out more LBV130 Online GraphicWebsite
Subscribe now

Weekly news bulletin