Employee fails to return after sick note expires

By Metis HR

27 Nov 2014

"We have an employee off sick whose sick note expired last week. We haven't heard from him since, can we write to him inviting him for a disciplinary due to failure to contact the office?"

The straightforward answer to this is yes, but the sensible answer for you as the employer is before you do that pick the phone up and contact the employee off sick.

It’s an urban myth that you can’t contact employees who are off sick, in this situation a phone call could prevent a lot of unnecessary work for you and distress for the employee.

Any formal disciplinary process is time consuming and potentially damaging to the relationship between you and your employee, anything that you can do to avoid unnecessarily going down this route makes good business sense.

This situation could be something as simple as the employee off sick has put his sick note in the post and it hasn’t arrived, something as complex as the employee off sick is abusing the company sickness policy or something as dreadful as the employee has died.

If the employee off sick has previously been told about the sickness reporting system and no sick note materialises you need to do something. To not do anything condones the employee’s conduct and can cause you problems by setting a precedent for how you will have to deal with similar situations going forward with this and other employees.

What can you do?Check what your policies and their contract of employment say about this to be certain about what you’ve said to employees.

Check that you’ve issued these documents to this employee off sick, if you’ve not told him what to do how can you reasonably expect him to know?

You may wish to write to him giving him a deadline for submitting his sick note and reminding him that statutory sick pay is only able to be paid to employees who are off sick. Someone not covered by a sick note potentially may not be sick and, therefore, may not be eligible to receive sick pay. You may wish to take the matter to a formal disciplinary hearing if this is not the first time that the employee off sick has failed to follow the correct reporting procedure. If you go down this route make sure that you read your disciplinary policy and comply with it when inviting the employee to attend.

Enjoyed this? Read more from Metis HR

Latest news

1

Bensons for Beds returns to Burnley with six-figure investment in new store PDA260717 12631

Bensons for Beds returns to Burnley with six-figure investment in new store

17 Jul 2026

2

FW Capital strengthens its portfolio team with a new appointment Simon Robb And Gary GuestUNP FW Capital 47974 Manchester005

FW Capital strengthens its portfolio team with a new appointment

17 Jul 2026

3

Freshfield appoints Megan Leeming to senior PR role Megan LeemingFreshfield Senior Manager

Freshfield appoints Megan Leeming to senior PR role

17 Jul 2026

4

Lancashire Business View launches issue 129 LBV Issue 129 Launch Event

Lancashire Business View launches issue 129

17 Jul 2026

5

Four council future for Lancashire Lancashire County Council County Hall

Four council future for Lancashire

16 Jul 2026

Blackburn College (July-Aug 26)
Background image for hub sign up block

LBV Hub

Leverage Lancashire Business View platforms

Post your news
Post your events
Post your offers
Build your network
Improve your SEO
Gain coverage in the magazine
Sign-up
Events
LBV130 September/October Magazine Networking Event
Jan/Feb Networking Event - Entrance
Networking
17 Sep 2026

LBV130 September/October Magazine Networking Event

The Beehive Blackburn, Shadsworth Business Park, BB1 2QS

08:30 - 10:30

Built Environment Conference 2026
BEC Listing
Networking
24 Sep 2026

Built Environment Conference 2026

08:30 - 13:00

Sub36 Awards 2026
Awards
16 Oct 2026

Sub36 Awards 2026

Park Hall Hotel & Spa , Chorley

18:00 - 00:00

LBV131 November/December Magazine Networking Event
Jan/ Feb Networking Event - Talking
Networking
19 Nov 2026

LBV131 November/December Magazine Networking Event

Lancashire

08:30 - 10:30

Lancashire Business Day 2026
LBD Listing
Networking
27 Nov 2026

Lancashire Business Day 2026

Burnley Football Club, BB10 4BX

12:00 - 17:00

Legacy & Leadership – Planning for Lift, Death and business continuity
Logo.jpg.jpg
LBV Hub Seminars
21 Jul 2026

Legacy & Leadership – Planning for Lift, Death and business continuity

Lancaster & Morecambe College, Lancaster, LA1 2TZ

09:00 - 10:30

Preston Freelancer Meet-Up July
LBV Hub Networking
21 Jul 2026

Preston Freelancer Meet-Up July

Society1, Coworking Space, Preston, PR1 3LT

10:00 - 12:00

Preston Tech Connection Coworking Day at Society1
PTC coworking day FB 900 Square.png.png
LBV Hub Networking
23 Jul 2026

Preston Tech Connection Coworking Day at Society1

Society1, Coworking Space, Preston, PR1 3LT

10:00 - 12:00

The AI Lab: Marketing Multiplier
LBV Hub Roundtables
31 Jul 2026

The AI Lab: Marketing Multiplier

Door4, Burnley Wharf, Manchester Road, Burnley, BB11 1JG

09:00 - 11:30

Chamber Breakfast Networking – August
Logo.jpg.jpg
LBV Hub Networking
04 Aug 2026

Chamber Breakfast Networking – August

Morecambe Golf Club, Morecambe, LA4 6AJ

08:00 - 10:00

Morecombe Bay Walk
Morecambe-25-web-gallery4.jpg.jpg
LBV Hub Fundraisers
08 Aug 2026

Morecombe Bay Walk

Arnside, Carnforth, LA5 0HD

13:00 - 18:00

The Ultimate Network
Logo.jpg.jpg
LBV Hub Networking
13 Aug 2026

The Ultimate Network

Garner Hotel , Preston, PR5 0UL

16:00 - 18:00

Advertise with us

Reaching 50,000 members, our print, digital and event platforms offer a fantastic way to raise your business profile and help you grow.

Find out more LBV124 Online Graphic
Subscribe now

Weekly news bulletin