Employee fails to return after sick note expires

By Metis HR

27 Nov 2014

"We have an employee off sick whose sick note expired last week. We haven't heard from him since, can we write to him inviting him for a disciplinary due to failure to contact the office?"

The straightforward answer to this is yes, but the sensible answer for you as the employer is before you do that pick the phone up and contact the employee off sick.

It’s an urban myth that you can’t contact employees who are off sick, in this situation a phone call could prevent a lot of unnecessary work for you and distress for the employee.

Any formal disciplinary process is time consuming and potentially damaging to the relationship between you and your employee, anything that you can do to avoid unnecessarily going down this route makes good business sense.

This situation could be something as simple as the employee off sick has put his sick note in the post and it hasn’t arrived, something as complex as the employee off sick is abusing the company sickness policy or something as dreadful as the employee has died.

If the employee off sick has previously been told about the sickness reporting system and no sick note materialises you need to do something. To not do anything condones the employee’s conduct and can cause you problems by setting a precedent for how you will have to deal with similar situations going forward with this and other employees.

What can you do?Check what your policies and their contract of employment say about this to be certain about what you’ve said to employees.

Check that you’ve issued these documents to this employee off sick, if you’ve not told him what to do how can you reasonably expect him to know?

You may wish to write to him giving him a deadline for submitting his sick note and reminding him that statutory sick pay is only able to be paid to employees who are off sick. Someone not covered by a sick note potentially may not be sick and, therefore, may not be eligible to receive sick pay. You may wish to take the matter to a formal disciplinary hearing if this is not the first time that the employee off sick has failed to follow the correct reporting procedure. If you go down this route make sure that you read your disciplinary policy and comply with it when inviting the employee to attend.

Enjoyed this? Read more from Metis HR

Latest news

1

Lancashire firms on fastest growing list Adam Morning and Dan Wilkins from CAPO and Will Fletcher from Car.co.uk

Lancashire firms on fastest growing list

05 Jun 2026

2

Velocity appointment looks over the pond Declan Grant

Velocity appointment looks over the pond

05 Jun 2026

3

Nordic move for health-tech specialist Hepro CEO Gier Tore Jakobsen And Chiptech CEO David Hammond

Nordic move for health-tech specialist

04 Jun 2026

4

Family firm to open major distribution centre Melba Swintex Distribution Hub

Family firm to open major distribution centre

04 Jun 2026

5

Fuuse appoints new chief executive for next chapter of growth Michael Gibson and Roger Hunter

Fuuse appoints new chief executive for next chapter of growth

04 Jun 2026

Background image for hub sign up block

LBV Hub

Leverage Lancashire Business View platforms

Post your news
Post your events
Post your offers
Build your network
Improve your SEO
Gain coverage in the magazine
Sign-up
Events
Funding Summit
Funding Logo Canva Mid
Summit
17 Jun 2026

Funding Summit

Village Hotel Blackpool

08:30 - 11:00

LBV129 July/August Magazine Networking Event
Nov/Dec Networking Event
Networking
16 Jul 2026

LBV129 July/August Magazine Networking Event

Brysdales, Britannia Buildings Drumhead Road, Chorley, PR6 7BX

16:00 - 18:00

LBV130 September/October Magazine Networking Event
Jan/Feb Networking Event - Entrance
Networking
17 Sep 2026

LBV130 September/October Magazine Networking Event

The Beehive Blackburn, Shadsworth Business Park, BB1 2Q

08:30 - 10:30

LBV131 November/December Magazine Networking Event
Jan/ Feb Networking Event - Talking
Networking
19 Nov 2026

LBV131 November/December Magazine Networking Event

Lancashire

08:30 - 10:30

Yellow Day 2026
LBV Hub Fundraisers
07 Jun 2026

Yellow Day 2026

St Catherine's Hospice, Preston, pr55xu

11:00 - 16:00

Hampton by Hilton Blackburn Corporate Social Evening
Hampton Corporate Social (2).jpg.jpg
LBV Hub Networking
09 Jun 2026

Hampton by Hilton Blackburn Corporate Social Evening

Hampton by Hilton Blackburn, Blackburn, BB1 3AL

18:00 - 20:00

Opening doors and opportunity for Tech in Preston
PTC Square June (900 x 900 px)-2.png.png
LBV Hub Networking
09 Jun 2026

Opening doors and opportunity for Tech in Preston

Society1, Coworking Space, Preston, PR1 3LT

18:00 - 19:30

Clubhouse Business Network sponsored by Orca Finance - June 2026
Padel Network.png.png
LBV Hub Networking
11 Jun 2026

Clubhouse Business Network sponsored by Orca Finance - June 2026

Clubhouse , Blackburn, BB1 3NT

14:00 - 16:00

The Business Network Central and East Lancashire
LBV Header (33).png.png
LBV Hub Networking
18 Jun 2026

The Business Network Central and East Lancashire

Stanley House, Blackburn, BB2 7NP

11:30 - 14:15

Chamber Business Lunch
LBV Hub Networking
19 Jun 2026

Chamber Business Lunch

Lancaster House Hotel, Lancaster, LA1 4GL

11:00 - 14:00

The Bay Business Club
Logo.jpg.jpg
LBV Hub Networking
22 Jun 2026

The Bay Business Club

Morecambe Football Club, Morecambe, LA4 4TB

17:00 - 19:00

How to manage grievances…with confidence
Logo.jpg.jpg
LBV Hub Seminars
24 Jun 2026

How to manage grievances…with confidence

The Longlands Hotel, Carnforth, LA6 1JH

08:00 - 10:00

Advertise with us

Reaching 50,000 members, our print, digital and event platforms offer a fantastic way to raise your business profile and help you grow.

Find out more LBV124 Online Graphic
Subscribe now

Weekly news bulletin