Easing the pressure on energy suppliers

A Chorley based software company has launched a purpose-built platform designed to ease the pressure on industrial and commercial energy (I&C) suppliers.

Energy software specialist ESG Global says its Titanium platform combines pricing, billing and CRM and has been created to help suppliers who are under pressure to serve more complex customers while managing systems, siloed data and constant market change.

Meanwhile, energy reforms such as Market-wide Half-Hourly Settlement (MHHS) are increasing the compliance burden and the growth of flexibility adds further complexity to billing and operations

Matt Hirst, chief executive of ESG, said: “I&C energy suppliers are dealing with a level of operational and regulatory complexity that legacy systems were never designed to handle. 

“Titanium gives them a purpose-built platform for this market, helping them move away from fragmented processes and run pricing, billing and customer operations with greater control, accuracy and confidence.”

Drew Green, chief technology officer of ESG, said: “Titanium has been engineered from the ground up for the operational depth of the I&C market, not adapted from a simpler retail model.

“Its cloud-native, event-driven architecture gives suppliers the scalability needed to manage increasing data volume and granularity, while configurable workflows, automation and data controls help reduce manual intervention and support billing accuracy at scale.”

Its creators say Titanium is designed to adapt as data volumes grow, market requirements evolve and billing becomes more complex.

And by helping suppliers manage increasing complexity with greater accuracy, control and visibility, ESG believes it will help support a more resilient, flexible and sustainable energy market.