Boundary Outlet teams up with Red-Fern Media for complete digital transformation

Established over 30 years ago, Boundary Outlet, formerly Boundary Mill Stores, is a group of leading UK shopping destinations attracting hundreds of thousands of customers every year.

Red-Fern was chosen as their long-term digital partner to deliver a full digital transformation to align with Boundary Outlets technology, brand and marketing goals.

The digital transformation included a full technology consultation and discovery phase helping the senior team at Boundary Outlet and the Red-Fern technology team to develop a detailed digital strategy to move forward.

The project focused on developing a new CRM to manage over 1.4 million customer records, a website that would reposition the new Boundary Outlet brand, showcase promotions and the brands available, plus a mobile App for Apple and Android devices.

Managing Director of Red-Fern Media, Sean Redfearn said, “It’s an absolute pleasure to be the digital partner for one of the UK’s leading retail outlets. Over the 15 years, Red-Fern has been established, this has been one of the most impressive technology stacks we’ve created.

Aligning with businesses to achieve their technology and marketing goals is what we are passionate about, working alongside Boundary Outlet we are very excited to see what the future holds.”

Head of Marketing for Boundary Outlet, Kirsten Jones said, “It’s been an exciting 12 months at Boundary, with the launch of the newly refitted store in Colne and the brand refresh from Boundary Mill to Boundary Outlet.

With Redfern's experience and support, we have created a new look website, App and CRM system enabling Boundary to move to the next level of our digital strategy.”

Promotional video created by the Red-Fern team to promote the new Boundary Outlet App

Click to view the full Boundary Outlet Case Study

About Red-Fern Media

Red-Fern Media is a professional digital technology and marketing agency based in Altham, Lancashire. Red-Fern previously worked on projects for Bright Interactive, CyberCube, Morson Group and Botany Outlet Village – developing websites, bespoke systems, apps and delivering long term technology and marketing strategies.

About Boundary Outlet

Established over 30 years ago, Boundary Outlet, formerly Boundary Mill Stores, are a group of leading UK shopping destinations. Stocking a selection of designer brands from Jaeger, Osprey London, Timberland, Portmerian, Dendy and Christy.

Click here to view the Boundary Outlet WebsiteClick here to download the Boundary Outlet App