Benefits of a customer newsletter

By L Marketing Online

18 Oct 2019

customer-newsletter.jpg

Many businesses find themselves spending the minimum amount of time in this source of marketing because they have been told once or twice that its what should be done. 

However, if you don’t truly believe in the benefits it can bring it will show in the content and design. 

In this advice article, I highlight the benefits of a customer’s newsletter, whether printed or email, and why it should be done regularly and rich with engaging content.

1. Increase Website Traffic

This is one of the first benefits of sending out an email version of a customer’s newsletter. If design correctly with well thought out content, it will invite customers to click through to your website to learn more. In turn, this increases your website traffic and your chance to capture the customer’s interest.

2. Trust, Relationship & Reputation

Regular on time send outs of your newsletter builds a trustworthy relationship with your customers. You become a reliable supplier and they begin to expect your content in their inbox or in the post. The time and regularity of your newsletter is just as important as the content and design.

Building a reputation as a leader in your sector takes time and effort so make sure to be using this effective tool in the best possible way.

3. Sales Opportunity

Of course, the aim of any marketing activity is to generate sales. A newsletter is a clever tool to talk about a product or service without it being a direct sales tactic. Build curiosity and interest with your audience and they will respond by interacting with your content and potentially enquiry about the product or service in question. 

Also, customers may not express an interest there and then, but when the time comes for them to make a purchase, your regular communications and visibility within their inbox or post will aid in attracting their interest and recognising you as the main supplier for their business needs.

So here are just three basic benefits a regular customer newsletter can bring to your business. Once you invest some time at the beginning of the process to set-out a strategy for your communications, the rest will become easier and, with time, bring in the desired results. L Marketing Online.

Latest news

1

Barons Contract Furniture announces strategic expansion with major investment in Leyland Barons Furniture expansion

Barons Contract Furniture announces strategic expansion with major investment in Leyland

19 Mar 2026

2

Pleasure Beach Resort urges support for the tourism sector as it launches its 130th season Late night at Pleasure Beach resort

Pleasure Beach Resort urges support for the tourism sector as it launches its 130th season

19 Mar 2026

3

CoolKit delivers temperature-controlled fleet for Eurofins UK Eurofins van created by Coolkit

CoolKit delivers temperature-controlled fleet for Eurofins UK

18 Mar 2026

4

Blackpool listed by government as potential City of Culture 2029 City of Culture bid

Blackpool listed by government as potential City of Culture 2029

18 Mar 2026

5

Ormskirk tour operator charters aircraft for stranded long-haul travellers across Asia Liz Reddy Head Of Product Ewan Moore Finance Director Louise Moss head of service delivery in front of chartered plane

Ormskirk tour operator charters aircraft for stranded long-haul travellers across Asia

17 Mar 2026

Background image for hub sign up block

LBV Hub

Leverage Lancashire Business View platforms

Post your news
Post your events
Post your offers
Build your network
Improve your SEO
Gain coverage in the magazine
Sign-up
Events
AI & Cybersecurity Summit
AI and Cybersecurity Logo
Summit
28 Apr 2026

AI & Cybersecurity Summit

Dunkenhalgh House , Blackburn Road, Clayton Le Moors, BB5 5JP

08:30 - 11:00

Sub36 Networking - Outdoor Elements
Sub36 Outdoor Elements Logo1920x1008
Networking
29 Apr 2026

Sub36 Networking - Outdoor Elements

Outdoor Elements, Pump House Dean Wood, Trapp Lane, Burnley, BB12 7JD

09:00 - 11:00

LBV Magazine Networking Events - SAVE THE DATES
Jan/ Feb Networking Event - Talking
Networking
14 May 2026

LBV Magazine Networking Events - SAVE THE DATES

Lancashire

08:30 - 10:30

Exploring Debt Finance: Unlocking SME Growth
LCC Event Logos
LBV Hub Exhibitions
24 Mar 2026

Exploring Debt Finance: Unlocking SME Growth

Farleys Solicitors, 3 Mead Way, Shuttleworth Mead, Padiham, Burnley, BB12 7NG

09:00 - 12:00

The Marketing Meetup Lancashire
TMM Lancs - 27th Jan.jpg.jpg
LBV Hub Networking
25 Mar 2026 - 25 Mar 2026

The Marketing Meetup Lancashire

Six Connections, One Slater Terrace, Burnley, BB11 1BU

18:00 - 20:00

Invest in Pendle: A Live Celebration Event
Northlight photograph
LBV Hub
25 Mar 2026

Invest in Pendle: A Live Celebration Event

The Leisure Box, Northlight Mill, Glen Way, Nelson, BB9 5NH

12:00 - 14:00

The Employment Rights Act 2025: What you need to know
Logo.jpg.jpg
LBV Hub Seminars
26 Mar 2026 - 26 Mar 2026

The Employment Rights Act 2025: What you need to know

Lancaster & Morecambe College, Lancaster, LA1 1TZ

08:00 - 10:00

Lancashire Business Expo 2026
SE, Lancashire 2025.png.png
LBV Hub Exhibitions
27 Mar 2026 - 27 Mar 2026

Lancashire Business Expo 2026

Sir Tom Finney Sports Centre, Preston, PR1 2HE

09:00 - 15:00

90 Day Business Planning Workshop
LBV Hub Networking
27 Mar 2026 - 27 Mar 2026

90 Day Business Planning Workshop

The Holiday Inn, Bolton, BL1 2EW

09:00 - 16:30

The Ultimate Music Quiz
Logo.jpg.jpg
LBV Hub Fundraisers
27 Mar 2026 - 27 Mar 2026

The Ultimate Music Quiz

Morecambe Football Club, Morecambe, LA4 4TB

19:00 - 22:30

RISE - a tailored 6 month leadership programme for women across the North West
WENDY BOWERS RISE Illustrstion copy.jpg.jpg
LBV Hub Seminars
15 Apr 2026 - 15 Apr 2026

RISE - a tailored 6 month leadership programme for women across the North West

East Lancashire Chamber of Commerce, Clayton le Moors, BB5 5JR

09:00 - 15:30

Sickness Absence: key actions for your business
Logo.jpg.jpg
LBV Hub Seminars
22 Apr 2026 - 22 Feb 2026

Sickness Absence: key actions for your business

The Longlands Hotel, Carnforth, LA6 1JH

08:00 - 10:00

Advertise with us

Reaching 50,000 members, our print, digital and event platforms offer a fantastic way to raise your business profile and help you grow.

Find out more LBV124 Online Graphic
Subscribe now

Weekly news bulletin