Benefits of a customer newsletter

By L Marketing Online

18 Oct 2019

customer-newsletter.jpg

Many businesses find themselves spending the minimum amount of time in this source of marketing because they have been told once or twice that its what should be done. 

However, if you don’t truly believe in the benefits it can bring it will show in the content and design. 

In this advice article, I highlight the benefits of a customer’s newsletter, whether printed or email, and why it should be done regularly and rich with engaging content.

1. Increase Website Traffic

This is one of the first benefits of sending out an email version of a customer’s newsletter. If design correctly with well thought out content, it will invite customers to click through to your website to learn more. In turn, this increases your website traffic and your chance to capture the customer’s interest.

2. Trust, Relationship & Reputation

Regular on time send outs of your newsletter builds a trustworthy relationship with your customers. You become a reliable supplier and they begin to expect your content in their inbox or in the post. The time and regularity of your newsletter is just as important as the content and design.

Building a reputation as a leader in your sector takes time and effort so make sure to be using this effective tool in the best possible way.

3. Sales Opportunity

Of course, the aim of any marketing activity is to generate sales. A newsletter is a clever tool to talk about a product or service without it being a direct sales tactic. Build curiosity and interest with your audience and they will respond by interacting with your content and potentially enquiry about the product or service in question. 

Also, customers may not express an interest there and then, but when the time comes for them to make a purchase, your regular communications and visibility within their inbox or post will aid in attracting their interest and recognising you as the main supplier for their business needs.

So here are just three basic benefits a regular customer newsletter can bring to your business. Once you invest some time at the beginning of the process to set-out a strategy for your communications, the rest will become easier and, with time, bring in the desired results. L Marketing Online.

Latest news

1

Trident Utilities strengthens team with two appointments Trident New Starters Madeleine And Alex

Trident Utilities strengthens team with two appointments

08 Oct 2026

2

Get face-to-face to avoid the 'Gen Z stare' Karen Tems

Get face-to-face to avoid the 'Gen Z stare'

08 Oct 2026

3

Blackburn with Darwen tops young entrepreneurs table Entrepreneur Young Small Business

Blackburn with Darwen tops young entrepreneurs table

08 Oct 2026

4

Burnham tells Chorley pie shop owner ‘I’m listening’ Paul

Burnham tells Chorley pie shop owner ‘I’m listening’

07 Oct 2026

5

Heritage training for construction lecturers Img 20260907 Wa0001

Heritage training for construction lecturers

07 Oct 2026

Background image for hub sign up block

LBV Hub

Leverage Lancashire Business View platforms

Post your news
Post your events
Post your offers
Build your network
Improve your SEO
Gain coverage in the magazine
Sign-up
Events
All In One Network
LBV Website Events GraphicAll In One Network 15 Oct 2026

All In One Network

The Leisure Box, Northlight, Glen Way, Brierfield , BB9 5NH

14:00 - 16:00

Sub36 Awards 2026
Sub36 WW Logo720 16 Oct 2026

Sub36 Awards 2026

Park Hall Hotel & Spa, Chorley, PR7 5LP

18:30 - 00:30

LBV131 November/December Magazine Networking Event
LBV131 Magazine Launch Social720No Text 19 Nov 2026

LBV131 November/December Magazine Networking Event

Lancashire

08:30 - 10:30

Lancashire Business Day 2026
LBD26 WW Logo720 27 Nov 2026

Lancashire Business Day 2026

Burnley Football Club, BB10 4BX

12:00 - 17:00

Help to Grow: Management Course
Help To Grow 25 Sep 2026 - 15 Dec 2026

Help to Grow: Management Course

University of Lancashire, Preston, PR1 2HE

09:30 - 12:00

Neurodiversity Awareness and Support Training
09 Oct 2026

Neurodiversity Awareness and Support Training

Neuro Spark Training Solutions, Burnley , BB11 2AS

09:00 - 16:00

Blackburn Darwen Youth Zone Annual Quiz
BDYZ Quiz 15 Oct 2026

Blackburn Darwen Youth Zone Annual Quiz

Accrington Stanley FC, Accrington, BB5 5BX

17:00 - 13:46

The Business Network Central and East Lancashire
LBV Website Events GraphicBusiness Network 2 15 Oct 2026 - 15 Oct 2026

The Business Network Central and East Lancashire

Mytton Fold, Langho, BB6 8AB

11:30 - 14:15

Seriun Cyber Security Conference
Seriun 15 Oct 2026

Seriun Cyber Security Conference

Turf Moor, Burnley, BB10 4BX.

09:00 - 13:30

Preston Tech Connection Coworking Day
PTC Coworking Day long banner Oct.png.png 15 Oct 2026

Preston Tech Connection Coworking Day

Society1, 9-10 Cross Street, Preston, PR1 3LT

09:00 - 17:00

Chamber Business Lunch with Leanne Lucas, Founder of Let’s Be Blunt CIC
Lancaster And Morecambe Logo 1 16 Oct 2026

Chamber Business Lunch with Leanne Lucas, Founder of Let’s Be Blunt CIC

Lancaster Golf Club, Lancaster, LA2 0AJ

11:00 - 14:00

Building Brands (and workplaces) That Are Accessible For Everyone
Wyqfi3-wowjag-heczop.jpg.jpg 16 Oct 2026

Building Brands (and workplaces) That Are Accessible For Everyone

Neuro Spark Training Solutions, Burnley , BB11 2AS

09:30 - 16:00

Advertise with us

Reaching 50,000 members, our print, digital and event platforms offer a fantastic way to raise your business profile and help you grow.

Find out more LBV130 Online GraphicWebsite
Subscribe now

Weekly news bulletin