Benefits of a customer newsletter

By L Marketing Online

18 Oct 2019

customer-newsletter.jpg

Many businesses find themselves spending the minimum amount of time in this source of marketing because they have been told once or twice that its what should be done. 

However, if you don’t truly believe in the benefits it can bring it will show in the content and design. 

In this advice article, I highlight the benefits of a customer’s newsletter, whether printed or email, and why it should be done regularly and rich with engaging content.

1. Increase Website Traffic

This is one of the first benefits of sending out an email version of a customer’s newsletter. If design correctly with well thought out content, it will invite customers to click through to your website to learn more. In turn, this increases your website traffic and your chance to capture the customer’s interest.

2. Trust, Relationship & Reputation

Regular on time send outs of your newsletter builds a trustworthy relationship with your customers. You become a reliable supplier and they begin to expect your content in their inbox or in the post. The time and regularity of your newsletter is just as important as the content and design.

Building a reputation as a leader in your sector takes time and effort so make sure to be using this effective tool in the best possible way.

3. Sales Opportunity

Of course, the aim of any marketing activity is to generate sales. A newsletter is a clever tool to talk about a product or service without it being a direct sales tactic. Build curiosity and interest with your audience and they will respond by interacting with your content and potentially enquiry about the product or service in question. 

Also, customers may not express an interest there and then, but when the time comes for them to make a purchase, your regular communications and visibility within their inbox or post will aid in attracting their interest and recognising you as the main supplier for their business needs.

So here are just three basic benefits a regular customer newsletter can bring to your business. Once you invest some time at the beginning of the process to set-out a strategy for your communications, the rest will become easier and, with time, bring in the desired results. L Marketing Online.

Latest news

1

Lumo launches West Coast rail service with 100 jobs in Preston Lumo train in London and staff

Lumo launches West Coast rail service with 100 jobs in Preston

22 May 2026

2

Lancashire brings £20bn of investment opportunity to UKREiiF UKREiiF

Lancashire brings £20bn of investment opportunity to UKREiiF

22 May 2026

3

Work begins on Blackpool’s Multiversity campus Multiversity in Blackpool

Work begins on Blackpool’s Multiversity campus

22 May 2026

4

New £8.7m Pleasure Beach ride opens to public Aviktas ride

New £8.7m Pleasure Beach ride opens to public

22 May 2026

5

Red Rose Awards winners gather to celebrate Lancashire business Red Rose Awards Winners Reception

Red Rose Awards winners gather to celebrate Lancashire business

21 May 2026

Background image for hub sign up block

LBV Hub

Leverage Lancashire Business View platforms

Post your news
Post your events
Post your offers
Build your network
Improve your SEO
Gain coverage in the magazine
Sign-up
Events
Funding Summit
Funding Logo Canva Mid
Summit
17 Jun 2026

Funding Summit

Village Hotel Blackpool

08:30 - 11:00

LBV129 July/August Magazine Networking Event
Nov/Dec Networking Event
Networking
16 Jul 2026

LBV129 July/August Magazine Networking Event

Brysdales, Britannia Buildings Drumhead Road, Chorley, PR6 7BX

16:00 - 18:00

LBV130 September/October Magazine Networking Event
Jan/Feb Networking Event - Entrance
Networking
17 Sep 2026

LBV130 September/October Magazine Networking Event

The Beehive Blackburn, Shadsworth Business Park, BB1 2Q

08:30 - 10:30

LBV131 November/December Magazine Networking Event
Jan/ Feb Networking Event - Talking
Networking
19 Nov 2026

LBV131 November/December Magazine Networking Event

Lancashire

08:30 - 10:30

Building a high-performance culture
business workshop.png.png
LBV Hub Seminars
03 Jun 2026

Building a high-performance culture

Media Factory, University of Lancashire, Preston, PR1 2HE

09:30 - 11:30

Chamber Breakfast Networking – June
LBV Hub Networking
03 Jun 2026

Chamber Breakfast Networking – June

Pye Motors, Morecambe, LA3 3PE

08:00 - 10:00

Society1 Breakfast Social and Coworking Day
Breakfast Social June Facebook.png.png
LBV Hub Networking
04 Jun 2026

Society1 Breakfast Social and Coworking Day

Society1 Coworking Space, Preston, PR1 3LT

09:00 - 17:00

Yellow Day 2026
LBV Hub Fundraisers
07 Jun 2026

Yellow Day 2026

St Catherine's Hospice, Preston, pr55xu

11:00 - 16:00

Opening doors and opportunity for Tech in Preston
PTC Square June (900 x 900 px)-2.png.png
LBV Hub Networking
09 Jun 2026

Opening doors and opportunity for Tech in Preston

Society1, Coworking Space, Preston, PR1 3LT

18:00 - 19:30

Clubhouse Business Network sponsored by Orca Finance - June 2026
Padel Network.png.png
LBV Hub Networking
11 Jun 2026

Clubhouse Business Network sponsored by Orca Finance - June 2026

Clubhouse , Blackburn, BB1 3NT

14:00 - 16:00

The Business Network Central and East Lancashire
LBV Header (33).png.png
LBV Hub Networking
18 Jun 2026

The Business Network Central and East Lancashire

Stanley House, Blackburn, BB2 7NP

11:30 - 14:15

Chamber Business Lunch
LBV Hub Networking
19 Jun 2026

Chamber Business Lunch

Lancaster House Hotel, Lancaster, LA1 4GL

11:00 - 14:00

Advertise with us

Reaching 50,000 members, our print, digital and event platforms offer a fantastic way to raise your business profile and help you grow.

Find out more LBV124 Online Graphic
Subscribe now

Weekly news bulletin