Benefits of a customer newsletter

By L Marketing Online

18 Oct 2019

customer-newsletter.jpg

Many businesses find themselves spending the minimum amount of time in this source of marketing because they have been told once or twice that its what should be done. 

However, if you don’t truly believe in the benefits it can bring it will show in the content and design. 

In this advice article, I highlight the benefits of a customer’s newsletter, whether printed or email, and why it should be done regularly and rich with engaging content.

1. Increase Website Traffic

This is one of the first benefits of sending out an email version of a customer’s newsletter. If design correctly with well thought out content, it will invite customers to click through to your website to learn more. In turn, this increases your website traffic and your chance to capture the customer’s interest.

2. Trust, Relationship & Reputation

Regular on time send outs of your newsletter builds a trustworthy relationship with your customers. You become a reliable supplier and they begin to expect your content in their inbox or in the post. The time and regularity of your newsletter is just as important as the content and design.

Building a reputation as a leader in your sector takes time and effort so make sure to be using this effective tool in the best possible way.

3. Sales Opportunity

Of course, the aim of any marketing activity is to generate sales. A newsletter is a clever tool to talk about a product or service without it being a direct sales tactic. Build curiosity and interest with your audience and they will respond by interacting with your content and potentially enquiry about the product or service in question. 

Also, customers may not express an interest there and then, but when the time comes for them to make a purchase, your regular communications and visibility within their inbox or post will aid in attracting their interest and recognising you as the main supplier for their business needs.

So here are just three basic benefits a regular customer newsletter can bring to your business. Once you invest some time at the beginning of the process to set-out a strategy for your communications, the rest will become easier and, with time, bring in the desired results. L Marketing Online.

Latest news

1

Totally Wicked Group announce new fulfilment and distribution centre The Blackburn unit sold to Totally Wicked Group

Totally Wicked Group announce new fulfilment and distribution centre

19 Nov 2025

2

Lancaster University to create £2m nuclear facility control room simulator The new simulator will sit alongside the University's Data Immersion Suite, where these Lancaster students are pictured

Lancaster University to create £2m nuclear facility control room simulator

19 Nov 2025

3

BAE joins bid to deliver Red Arrows replacement T 7 Air

BAE joins bid to deliver Red Arrows replacement

19 Nov 2025

4

Ainsworth Jewellers celebrates 155-year milestone with anniversary weekend Jayant Raniga from PureJewels, Helen Dimmick and Phil Ainsworth, both from Ainsworth Jewellers

Ainsworth Jewellers celebrates 155-year milestone with anniversary weekend

18 Nov 2025

5

Hurt Plant Hire rebrands to Fox Brothers (Leyland) Fox Group

Hurt Plant Hire rebrands to Fox Brothers (Leyland)

17 Nov 2025

Background image for hub sign up block

LBV Hub

Leverage Lancashire Business View platforms

Post your news
Post your events
Post your offers
Build your network
Improve your SEO
Gain coverage in the magazine
Sign-up
Events
November / December 2025 Magazine Launch Event
Holiday Inn Hotel
Networking
19 Nov 2025

November / December 2025 Magazine Launch Event

Holiday Inn, Blackpool

08:30 - 10:30

CMI Level 5 Management and Leadership Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Management and Leadership Course

Preston Campus, Preston , PR1 2HE

09:00 - 17:00

CMI Level 5 Project Management Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Project Management Course

Preston Campus, Preston, PR1 2HE

08:00 - 17:00

Help to grow management course
Help to grow - barriers to growth.png.png
LBV Hub Seminars
26 Sep 2025 - 16 Dec 2025

Help to grow management course

Preston Campus , Preston , PR1 2HE

09:00 - 15:00

Women scaling up Blackpool Fylde and Wyre
LBV Hub Seminars
22 Oct 2025 - 09 Jan 2026

Women scaling up Blackpool Fylde and Wyre

The Small Business Academy, Blackpool, FY4 5JX

09:30 - 15:30

RISE - Lancashire's unique leadership programme for women
thumbnail_Emma Weston Illustration WENDY BOWERS RISE Illustrstion.jpg.jpg
LBV Hub Seminars
22 Oct 2025 - 18 Mar 2026

RISE - Lancashire's unique leadership programme for women

East Lancashire Chamber of Commerce, Clayton le Moors, BB5 5JR

09:30 - 15:30

Blackburn & Darwen Youth Zone Quiz
Thursday 20th November.png.png
LBV Hub Fundraisers
20 Nov 2025 - 20 Nov 2025

Blackburn & Darwen Youth Zone Quiz

Accrington Stanley Football Club, Accrington, BB5 5BX

17:00 - 20:00

The path to profit with consistency, quality and speed in your business
icz bburn coll.jpeg.jpg
LBV Hub Seminars
21 Nov 2025 - 21 Nov 2025

The path to profit with consistency, quality and speed in your business

Industry Collaboration Zone, Bolton College, Feilden Street, Blackburn, BB2 1LH

09:30 - 12:00

Preston Freelancer Meet-Up: November
NovFreelancer version 2 .png.png
LBV Hub Networking
26 Nov 2025 - 26 Nov 2025

Preston Freelancer Meet-Up: November

Society1 Coworking Space, Preston, PR1 3LT

10:00 - 11:30

Lancashire Business Day 2025
241122lbvlancashiredaylhp0647web
Networking
27 Nov 2025

Lancashire Business Day 2025

Burnley FC , Burnley, BB10 4BX

12:00 - 17:00

Lancashire Construction Connections
LLC Logo Main.jpg.jpg
LBV Hub Networking
27 Nov 2025 - 27 Nov 2025

Lancashire Construction Connections

Blues Bar, Ewood Park, Blackburn, BB2 4JF

14:00 - 16:00

Lancashire post Budget analysis finance leaders events
MHA-BTI Logo_black (002).jpg.jpg
LBV Hub Networking
27 Nov 2025 - 27 Dec 2025

Lancashire post Budget analysis finance leaders events

Farington Lodge Hotel, Stanifield Lane, Farington, Preston, PR25 4QR

08:00 - 10:00

Advertise with us

Reaching 50,000 members, our print, digital and event platforms offer a fantastic way to raise your business profile and help you grow.

Find out more LBV124 Online Graphic
Subscribe now

Weekly news bulletin