Benefits of a customer newsletter

By L Marketing Online

18 Oct 2019

customer-newsletter.jpg

Many businesses find themselves spending the minimum amount of time in this source of marketing because they have been told once or twice that its what should be done. 

However, if you don’t truly believe in the benefits it can bring it will show in the content and design. 

In this advice article, I highlight the benefits of a customer’s newsletter, whether printed or email, and why it should be done regularly and rich with engaging content.

1. Increase Website Traffic

This is one of the first benefits of sending out an email version of a customer’s newsletter. If design correctly with well thought out content, it will invite customers to click through to your website to learn more. In turn, this increases your website traffic and your chance to capture the customer’s interest.

2. Trust, Relationship & Reputation

Regular on time send outs of your newsletter builds a trustworthy relationship with your customers. You become a reliable supplier and they begin to expect your content in their inbox or in the post. The time and regularity of your newsletter is just as important as the content and design.

Building a reputation as a leader in your sector takes time and effort so make sure to be using this effective tool in the best possible way.

3. Sales Opportunity

Of course, the aim of any marketing activity is to generate sales. A newsletter is a clever tool to talk about a product or service without it being a direct sales tactic. Build curiosity and interest with your audience and they will respond by interacting with your content and potentially enquiry about the product or service in question. 

Also, customers may not express an interest there and then, but when the time comes for them to make a purchase, your regular communications and visibility within their inbox or post will aid in attracting their interest and recognising you as the main supplier for their business needs.

So here are just three basic benefits a regular customer newsletter can bring to your business. Once you invest some time at the beginning of the process to set-out a strategy for your communications, the rest will become easier and, with time, bring in the desired results. L Marketing Online.

Latest news

1

Burnley shortlisted for £20,000 Let's Celebrate Towns grant Burnley Bid Street Cleaning

Burnley shortlisted for £20,000 Let's Celebrate Towns grant

13 Nov 2026

2

Universities and civic authorities unite to improve opportunities in county Eaf91ac1fe464d1580d6b0eae8307284

Universities and civic authorities unite to improve opportunities in county

13 Nov 2026

3

Lancashire business leaders among 27 for '27 Northern Stars Fourimagetemplatecomplete

Lancashire business leaders among 27 for '27 Northern Stars

12 Nov 2026

4

Profits flow at United Utilities United Utilities Watto Photos / Shutterstock.com

Profits flow at United Utilities

12 Nov 2026

5

BAE Systems order book hits £33bn bae-systems-samlesbury.jpg

BAE Systems order book hits £33bn

12 Nov 2026

Background image for hub sign up block

LBV Hub

Leverage Lancashire Business View platforms

Post your news
Post your events
Post your offers
Build your network
Improve your SEO
Gain coverage in the magazine
Sign-up
Events
LBV131 November/December Magazine Networking Event
LBV131 Magazine Launch Social720No Text 19 Nov 2026

LBV131 November/December Magazine Networking Event

The Landmark, School Lane, Burnley, BB11 1UF

08:30 - 10:30

Lancashire Business Day 2026
LBD26 WW Logo720 27 Nov 2026

Lancashire Business Day 2026

Burnley Football Club, BB10 4BX

12:00 - 17:00

Sub36 Reunion & Networking
03 Dec 2026

Sub36 Reunion & Networking

Burnley Football Club, BB10 4BX

15:00 - 17:00

Lancashire Net Zero Conference 2027
NZC27 Social 1200x800Generic 1 11 Feb 2027

Lancashire Net Zero Conference 2027

The Wellbeing Farm, Edgworth, Wheatsheaf Hill Farm, Plantation Road, BL7 0BY

09:30 - 02:00

Help to Grow: Management Course
Help To Grow 25 Sep 2026 - 15 Dec 2026

Help to Grow: Management Course

University of Lancashire, Preston, PR1 2HE

09:30 - 12:00

Lancaster District Business Support Expo
Lancaster And Morecambe Logo 1 18 Nov 2026

Lancaster District Business Support Expo

The Platform, Morecambe, LA4 4DB

09:00 - 13:00

Great Winter Pie & Pea Social
Lancaster And Morecambe Logo 1 19 Nov 2026

Great Winter Pie & Pea Social

The Royal Hotel & Bar, Lancaster, LA1 1YD

17:30 - 20:00

Neurodiversity at Work - A Free Event
Event graphic 1200x800@1x.png.png 20 Nov 2026

Neurodiversity at Work - A Free Event

Lancashire FA, Leyland , PR252LF

09:30 - 12:30

Neurodiversity Awareness and Support Training
20 Nov 2026

Neurodiversity Awareness and Support Training

Neuro Spark Training Solutions, Burnley , BB11 2AS

09:00 - 16:00

Degree Apprenticeship Careers Fair
LBV Website Events GraphicCareers Fair 21 Nov 2026

Degree Apprenticeship Careers Fair

University of Lancashire, Foster Building, Preston, PR1 2HE

09:00 - 15:00

Freelancer Meet-Up: November
 Freelancer Meet-Up Square NOV.png.png 24 Nov 2026

Freelancer Meet-Up: November

Society1, Coworking Space, Preston, PR1 3LT

10:00 - 12:00

Bank of England North West Economic Update – Autumn Briefing
Lancaster And Morecambe Logo 1 25 Nov 2026

Bank of England North West Economic Update – Autumn Briefing

Lancaster Golf Club, Lancaster, LA2 0AJ

08:30 - 10:30

Advertise with us

Reaching 50,000 members, our print, digital and event platforms offer a fantastic way to raise your business profile and help you grow.

Find out more LBV130 Online GraphicWebsite
Subscribe now

Weekly news bulletin