Are managers lacking the people skills they need to get the most out of staff?

By KMC Human Resources

25 Sep 2014

A survey which took an in depth look at management in and amongst some of Britain’s leading businesses has found that leaders are often lacking the crucial social skills needed to best engage with their staff.

By Karen Credie, KMCHR.

The Commission on Management and Leadership, run by CMI with the All-Party Parliamentary Group on Management, found that the skills associated with good communicators were largely absent amongst managers; leaving businesses open to a future ‘slowdown’ of economic performance.

The report investigated senior management at a number of Britain’s flagship businesses including Thomas Cook, Unilever and John Lewis. It found that British managers widely exhibited weaknesses in management and leadership, and particularly the collaborative, ethical, and flexible approach to dealing with staff that is required in order to inspire and engage a productive team.

Commenting on the lack of so-called ‘soft skills’ in managers, the report said: “It is crucial that we address them – because underlying weaknesses in management and leadership are holding back our economic performance.”

One of the major criticisms in the report is ‘short-term thinking’; saving time and money in the early stages of a career in management as opposed to spending the necessary time and investment in proper management training. Furthermore, a culture of short term success in British businesses was described, with cost cutting exercises which may show short-term improvements in profitability warned as potentially causing long-term growth and development that falls short of its potential.

A consistent, well trained and well executed approach to managing staff is paramount to being a good manager. Employees that have a manager they can talk to – to identify problems, suggest improvements and have an honest and open dialogue with regarding work matters – are far more likely to deliver for the business than those that cannot engage with management.

The results and recommendations from this report confirm exactly what we think about managing people:

Better managers = more engaged staff = more profitable business So if managing staff is something you find problematic and you would like to make your business more profitable by getting the most out of your employees, contact us. KMC HR offers a free one hour consultation to any business new to us.

Latest news

1

Lancashire County Council to host Convention of the North 2025 Coun Phillippa Williamson

Lancashire County Council to host Convention of the North 2025

16 Jul 2024

2

College group targets carbon neutrality with major investment NCCG Green Investment

College group targets carbon neutrality with major investment

16 Jul 2024

3

Style your space for event wins Stephanie Wilding

Style your space for event wins

16 Jul 2024

4

Daisy named headline sponsor of Pendleside Does Strictly 2024 Daisy Strictly.jpg.jpg

Daisy named headline sponsor of Pendleside Does Strictly 2024

16 Jul 2024

5

B&E Boys appointed to Haslingden market project Haslingden Market Visuals

B&E Boys appointed to Haslingden market project

16 Jul 2024

Bec Web Strip 980x120
Background image for hub sign up block

LBV Hub

Leverage Lancashire Business View platforms

Post your news
Post your events
Post your offers
Build your network
Improve your SEO
Gain coverage in the magazine
Sign-up
Events
Lancashire Built Environment Conference
BEC 315 X 315 Px
Networking
25 Sep 2024

Lancashire Built Environment Conference

Conference and Exhibition Centre, Winter Gardens Blackpool, FY1 1HL

08:30 - 13:00

RISE - The Academy for Female Leaders and Managers
WENDY BOWERS RISE Illustrstion copy.jpg.jpg
LBV Hub Seminars
11 Jun 2024 - 04 Dec 2024

RISE - The Academy for Female Leaders and Managers

East Lancashire Chamber of Commerce, Clayton le Moors, BB5 5JR

09:00 - 16:30

LBV117 Magazine Launch Event
DSC9389
Networking
16 Jul 2024

LBV117 Magazine Launch Event

Blackburn Rovers Football Club, Blackburn, BB12 9EE

16:00 - 18:00

A Freelancers Introduction to Co-ops with John Atherton
Screenshot 2024-06-13 at 13.59.57.png.png
LBV Hub Seminars
17 Jul 2024 - 17 Jul 2024

A Freelancers Introduction to Co-ops with John Atherton

Society1 Coworking Space, Preston, PR1 3LT

14:00 - 16:00

The Business Network Central & East Lancashire
LBV Header (10).png.png
LBV Hub Networking
18 Jul 2024 - 18 Jul 2024

The Business Network Central & East Lancashire

Mytton Fold, Langho, BB6 8AB

11:30 - 14:15

Conversations in Creativity - Creative Networking Event
Untitled design-4.png.png
LBV Hub Networking
18 Jul 2024

Conversations in Creativity - Creative Networking Event

Society1 Coworking Space, Preston, PR1 3LT

17:30 - 19:30

Lancashire Economic Breakfast
LBV Hub Seminars
18 Jul 2024

Lancashire Economic Breakfast

The Mill, St Catherine's Park, Preston, Lancashire

07:15 - 09:00

What are Menopause Action Plans & How to Write One
Menopause Action Plan 2024.png.png
LBV Hub Webinar
19 Jul 2024

What are Menopause Action Plans & How to Write One

~ Online ~, ~ Online ~, ~ Online ~

12:30 - 13:00

Business Networking in Fylde, Blackpool
Blackpool Fylde Image.jpg.jpg
LBV Hub Networking
19 Jul 2024

Business Networking in Fylde, Blackpool

Village Hotel Blackpool, Blackpool, FY3 8LL

07:30 - 09:30

Preston Freelancer MeetUp and Coworking Day
Screenshot 2024-06-13 at 13.55.10.png.png
LBV Hub Networking
30 Jul 2024

Preston Freelancer MeetUp and Coworking Day

Society1 Coworking Space, Preston, PR1 3LT

10:00 - 12:00

Chamber Breakfast Networking
Chamber Logo1.png.png
LBV Hub Networking
31 Jul 2024

Chamber Breakfast Networking

Pye Motors, Morecambe, LA3 3PF

08:00 - 10:00

Scaling your revenue: From zero to £1m in 60 months
CBP-logo LBV.png.png
LBV Hub Webinar
31 Jul 2024

Scaling your revenue: From zero to £1m in 60 months

Online, Online, Online

08:00 - 09:30

Advertise with us

Reaching 50,000 members, our print, digital and event platforms offer a fantastic way to raise your business profile and help you grow.

Find out more LBV116 Online Graphic
Subscribe now

Weekly news bulletin