Administrator (Maternity Cover)

Purpose of the role

The Administrator supports day-to-day operations across the business, working closely with Operations, Marketing and Events to keep our programmes, publications and events running smoothly. You’ll be a proactive organiser who brings structure, accuracy and excellent service to colleagues, clients and partners.

This is a maternity cover position for 12 months, with the possibility of becoming a permanent role for the right candidate as our programmes evolve over the coming year.

Key responsibilities

Magazine and Publishing Support

•  Process booking forms and maintain accurate records within the CRM.
• Liaise with clients and suppliers to gather artwork, editorial content and approvals to deadline.

Office & Operations

•  Support the Operations & Events Director with office management tasks
•  Maintain staff holiday records
•  Order stationery/office equipment and arrange handyman/maintenance as required.
•  Coordinate and book meetings/appointments; support SMT diary management.

Events Administration

• Lead end-to-end event administration: delegate data management, pre-event information and guest communications.
• Prepare event materials (e.g., name badges, delegate packs, roundtable collateral).
• Produce and maintain templates including speaker briefings and scripts
• Support speaker and guest invitations; manage responses and chaser communications.
•  Attend events throughout the year as part of the delivery team, undertaking relevant on-the-day duties.
• Contribute to the smooth running of flagship events (e.g., Red Rose Awards) in the lead-up and event week.

Marketing & Data

•  Keep marketing and events datasets clean, current and segmented for campaigns.
•  Own the LBV mailing list updates
•  Support the transition to a full CRM over the next 12 months, including data migration and user adoption.

Teamwide Support

•  Provide ad‑hoc project support to the senior management team and contribute to continuous improvement across processes and templates.

About you (skills & experience)

• Solid administrative experience (events/media/experience a plus).
• Confident with CRMs, spreadsheets and document templates; strong attention to detail and data accuracy.
•  Excellent written/verbal communication and a calm, professional manner with clients and suppliers.
•  Highly organised, able to prioritise and meet deadlines across concurrent projects.
•  Comfortable working in-office and at events (some early mornings/evenings during event periods).

Benefits

•  30 days’ holiday including bank holidays.
•  Access to learning and skills development.
•  Employer pension contributions.
•  Mental health support access.
•  Health & wellbeing NHS top-up programme.
•  Phone allowance.
•  Regular office dog cuddles.