Why You Should Consider Switching To A New IT Support Provider

Technology continues to change at a rapid rate. As business needs evolve, so too must your IT support provider. If you don’t have a partner that can keep up with these changes, it’s time to find one that can. If you aren't getting the support you need from your current IT support provider, consider switching to a new one. The right partner will offer services and support when you need them most. They should also be able to react quickly if another company poses a threat and needs monitoring for security risks or other concerns. A good partner should always be willing and able to help your business grow by meeting the unique needs of your organization. Here are some signs that it might be time to switch IT providers:

Your current provider is no longer meeting your needs

It’s important to keep your business up-to-date with the latest and greatest in technology, but if your current provider can’t keep up with these changes or doesn't want to, it might be time to switch. A partner that can't provide support for new hardware and software is an example of a provider who is no longer meeting your needs. Keep in mind that not only are you paying for these services, but you're also getting poor service in return. That's not something any business owner should allow.

You’re having communication challenges with your provider

If you're having communication challenges with your current IT support provider, it might be time to switch providers. Communication is often the key to successful IT support and if the provider you've chosen doesn't meet your needs, it's time to look for another one. You need a partner that will respond quickly in times of emergency or when there are major changes to your technology infrastructure.

The service quality has dropped significantly

If you've been with your current IT service provider for a while and the quality of their services has been declining, it might be time to consider switching providers. You want to be sure that you're getting the best possible quality of services for the amount that you're paying. In order to make this decision, it's important to get objective feedback from your employees and customers about how your company is faring in terms of productivity and customer satisfaction.

You’re constantly experiencing downtime

When you have to constantly deal with downtime, it can be a huge problem. Unfortunately, when you’re not up and running, your business is not making any money. That’s why it’s important to have a reliable IT provider that will ensure constant uptime. If you find yourself experiencing downtime way too often, it might be time to switch providers. You should look for an IT company that prioritises uptime and has a track record of keeping the lights on for your company when you need them on most. Your new partner should also be able to help you identify the cause of your downtime and make necessary changes so this doesn't happen again in the future.

Conclusion

Switching to a new IT support provider can seem like a daunting task, but it’s worth it. The foundation of your business is relying on your technology and you need to make sure that you are in good hands and that you’re getting the best service for your money. A great IT provider is going to be proactive with their services, offer reliable support and provide you with thorough, honest advice. Be sure to do your research and ask around before making a final decision.

Comptech IT Solutions are a well established, Lancashire based IT Support company. They work with businesses and schools across the North West to offer reliable IT solutions. Covering Blackpool, Preston, Liverpool and Manchester; Comptech are the number one choice for a local IT support provider.

Enjoyed this? Read more from Studio 36 Digital

Latest news

1

Bellway to build 183 high quality new homes Royal Bowland Park street scene NEW.jpg.jpg

Bellway to build 183 high quality new homes

29 Oct 2025

2

University of Lancashire recognised for entrepreneurship and supporting business growth - Representatives from the University's Business School, local SMEs and the IOEE

University of Lancashire recognised for entrepreneurship and supporting business growth

29 Oct 2025

3

£8bn Typhoon order is great news for Lancashire BAE Typhoon ECRS Mk2 Radar

£8bn Typhoon order is great news for Lancashire

28 Oct 2025

4

Award-winning Lancashire wedding venue and hotel is sold The Mill at Conder Green

Award-winning Lancashire wedding venue and hotel is sold

28 Oct 2025

5

PM+M announces another 19 promotions across the firm PM+M promotions

PM+M announces another 19 promotions across the firm

27 Oct 2025

Background image for hub sign up block

LBV Hub

Leverage Lancashire Business View platforms

Post your news
Post your events
Post your offers
Build your network
Improve your SEO
Gain coverage in the magazine
Sign-up
Events
November / December 2025 Magazine Launch Event
Holiday Inn Hotel
Networking
28 Oct 2025 - 18 Nov 2025

November / December 2025 Magazine Launch Event

Holiday Inn, Blackpool

16:46 - 16:45

CMI Level 5 Project Management Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Project Management Course

Preston Campus, Preston, PR1 2HE

08:00 - 17:00

CMI Level 5 Management and Leadership Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Management and Leadership Course

Preston Campus, Preston , PR1 2HE

09:00 - 17:00

Help to grow management course
Help to grow - barriers to growth.png.png
LBV Hub Seminars
26 Sep 2025 - 16 Dec 2025

Help to grow management course

Preston Campus , Preston , PR1 2HE

09:00 - 15:00

RISE - Lancashire's unique leadership programme for women
thumbnail_Emma Weston Illustration WENDY BOWERS RISE Illustrstion.jpg.jpg
LBV Hub Seminars
22 Oct 2025 - 18 Mar 2026

RISE - Lancashire's unique leadership programme for women

East Lancashire Chamber of Commerce, Clayton le Moors, BB5 5JR

09:30 - 15:30

Women scaling up Blackpool Fylde and Wyre
LBV Hub Seminars
22 Oct 2025 - 09 Jan 2026

Women scaling up Blackpool Fylde and Wyre

The Small Business Academy, Blackpool, FY4 5JX

09:30 - 15:30

Chamber Breakfast Networking – November
Lancs-cham-logo.jpg.jpg
LBV Hub Networking
06 Nov 2025 - 06 Nov 2025

Chamber Breakfast Networking – November

Porsche Centre South Lakes, Carnforth, LA6 1FW

08:30 - 10:30

Lancashire Police business update with The Police and Crime Commissioner
Lancs-cham-logo.jpg.jpg
LBV Hub Roundtables
10 Nov 2025 - 10 Nov 2025

Lancashire Police business update with The Police and Crime Commissioner

Lancaster Castle, Lancaster, LA1 1YN

14:00 - 16:00

Beyond the Brand: Building trust through values and integrity
1.png.png
LBV Hub Networking
11 Nov 2025 - 11 Nov 2025

Beyond the Brand: Building trust through values and integrity

Society1, Coworking Space, Preston, PR1 3LT

18:00 - 20:00

AI, Creativity, and what it means to be human
2.jpg.jpg
LBV Hub Networking
11 Nov 2025 - 11 Nov 2025

AI, Creativity, and what it means to be human

Society1, Coworking Space, Preston, PR1 3LT

18:00 - 20:00

The Business Network Central and East Lancashire
LBV Hub Networking
13 Nov 2025 - 13 Nov 2025

The Business Network Central and East Lancashire

Stanley House, Blackburn, BB2 7NP

11:30 - 14:15

The AI Lab: E-commerce
Ai Lab ecommerce (1).png.png
LBV Hub Seminars
14 Nov 2025 - 14 Nov 2025

The AI Lab: E-commerce

Door4 Office, Burnley Wharf, Burnley, BB11 1JG

09:00 - 11:30

Advertise with us

Reaching 50,000 members, our print, digital and event platforms offer a fantastic way to raise your business profile and help you grow.

Find out more LBV124 Online Graphic
Subscribe now

Weekly news bulletin