Why choosing independent ERP consultancy is important

Gradient Bus Serv Independent.png.png

Many of you will have made changes to your ERP systems in the past. Some of those may have come from decisions made in-house, and others may have come from external advice. So why is it important to receive independent advice when you feel like you can do it yourself? 

Our head of transforming, Pete Doyle, takes up this important conversation… 

Independent is a funny word in many ways. It’s often something that is very much in the eye of the beholder, as even though for me it’s a clear enough state or quality – you either are or you aren’t – it is still used in varying degrees. 

A strict dictionary definition refers to “free from outside control” and when used in the context of ‘independent consultant’ we’re told “experts in a particular field or topic who provide guidance based on their knowledge and experience”.

At Gradient, we are proud to act as ERP consultants offering our clients fully independent business system selection, project and change management, and implementation support services. So, in the world of business systems consultancy, for us that means the following golden rules will always apply:

We’re unbiased – all advice and guidance we give will always be impartial at all stages of a project.  As we are external to all other parties, we can often see and say things that those internal to a business are unable to.

We help clients solve problems with the right solution – by being both flexible and agile in our approach, we can ensure the services we provide meet each client’s needs, industry, and budget.  Whether that’s a simple intervention to help resolve project blockers or a full system selection, project success is our focus. 

We bring proven external governance to each situation – we work on behalf of our clients to manage and support both their own project team as well as their chosen vendor or partners in order to keep their ERP project running smoothly.

We are solution agnostic – as we are not tied to, nor do we receive commissions from, any ERP vendor or implementation partner – we work solely for our client. Not necessarily the cheapest or most functional solution, just the right one for the business.

Looking back at recent system selection projects, we’ve found that for the last 50 clients, we’ve helped them select over 25 different solutions from a mix of vendors and implementation partners.  

Whilst we stay close to all major vendors across the different solution tiers, we have no alliance or bias to any. It’s critical for us that we introduce clients to what we believe to be the most suitable solutions to meet their needs, but we also have clients who ask for other less well-known vendors to be reviewed, often with a niche solution within a market sector.  

We are also often measured on the knowledge and experience of our consultants. Again, we offer a depth of expertise with our team having worked at the sharp end of things – running their own business, being an ERP end user and most importantly using systems rather than only reading about them.

Finally, before contacting us for help, many of our clients have already started down the path of either seeking or implementing a new ERP solution for their business. However, this has its own challenges which we often hear:

  • Lack of time – there is also a day job to fulfil.
  • Lack of experience – few if any clients will have tackled system selection that often.
  • Lack of market knowledge – yes, they will know their own business very well, but again, will lack a broader awareness of the current ERP marketplace.
  • Lack of independence – it always comes back to this in the end – whether it be unconscious bias towards a previous system they have used or simply reacting to the first solution demonstration they see.

So, in summary, there is nothing to stop you from starting your search for solutions yourself, if you have the experience and time to do so. However, if there are the usual day to day pressures that are getting in the way or even if you want to just discuss an alternative approach, please get in touch for an initial chat.

Call us on 01282 463 710, or email us at [email protected] 

Enjoyed this? Read more from Gradient Business Services

Latest news

1

Hot 100-ranked rubber products manufacturer acquired by group PAR Group

Hot 100-ranked rubber products manufacturer acquired by group

20 May 2024

2

Victorian Plumbing acquires rival with similar name Farington Park Aerial View

Victorian Plumbing acquires rival with similar name

20 May 2024

3

Becoming the supply chain for the world Miranda Barker Elcc

Becoming the supply chain for the world

20 May 2024

4

Growth consultant rebrands after successful first 12 months Amplify Business Success.png.png

Growth consultant rebrands after successful first 12 months

20 May 2024

5

Rosebud backs growing recruitment and training agency HBM Learning

Rosebud backs growing recruitment and training agency

20 May 2024

Lbv116 Ltb Strip980
Background image for hub sign up block

LBV Hub

Reach 50,000 members of the Lancashire business community

Post your news
Post your events
Post your offers
Company profile
Social reach
Magazine coverage
Sign-up
Events
Business Networking in Blackburn - BNI Vista
EVENT LISTING SIZING Vista.png.png
LBV Hub Networking
21 May 2024

Business Networking in Blackburn - BNI Vista

Hampton by Hilton, 2 Frontier Ave, Blackburn, BB1 3AL

06:45 - 08:30

Business Networking in Chorley - BNI Endeavour
EVENT LISTING SIZING Endeavour.png.png
LBV Hub Networking
21 May 2024

Business Networking in Chorley - BNI Endeavour

Oak Royal, Bury Lane, Chorley, PR6 8SW

06:30 - 08:30

Your Business Bootcamp
CBP-logo LBV.png.png
LBV Hub Networking
22 May 2024

Your Business Bootcamp

Burnley Football Club, Turf Moor, 52-56 Harry Potts Way, Burnley, BB10 4BX

08:30 - 13:30

Business Networking in Preston - BNI Diamond
EVENT LISTING BNI Diamond.png.png
LBV Hub Networking
22 May 2024

Business Networking in Preston - BNI Diamond

The Marriot Hotel, Garstang Road, Broughton, PR3 5JB

07:15 - 09:00

Business Networking in Lancaster - Eden Business Network
EVENT LISTING Eden Business Network.png.png
LBV Hub Networking
22 May 2024

Business Networking in Lancaster - Eden Business Network

The Borough, 3 Dalton Square, Lancaster, LA1 1PP

18:30 - 20:30

Business Networking in Accrington - BNI Zeus
EVENT LISTING SIZING Zeus.png.png
LBV Hub Networking
22 May 2024

Business Networking in Accrington - BNI Zeus

The Mill House, Corn Mill Yard, Accrington, BB5 5HX

06:45 - 08:30

Chamber Breakfast Networking
Chamber Logo1.png.png
LBV Hub Networking
23 May 2024 - 23 May 2024

Chamber Breakfast Networking

HIC, Lancaster University, Bailrigg, Lancaster, LA1 4AT

08:00 - 10:00

Business Networking in Burnley - BNI Kudos
EVENT LISTING BNI Kudos.png.png
LBV Hub Networking
23 May 2024 - 23 May 2024

Business Networking in Burnley - BNI Kudos

Prairie Sports Village, Windemere Avenue, Burnley, BB10 2FU

06:45 - 08:30

Creative Lancashire Networking Social
Untitled design-4.png.png
LBV Hub Networking
23 May 2024

Creative Lancashire Networking Social

Society1 Coworking Space, Preston, PR1 3LT

17:30 - 19:30

Business Networking in Lancaster - BNI Castle
EVENT LISTING BNI Castle.png.png
LBV Hub Networking
23 May 2024 - 23 May 2024

Business Networking in Lancaster - BNI Castle

Vale of Lune RUFC, Powder House Lane, Lancaster, LA1 2TT

06:45 - 08:30

Business Networking in Preston - BNI Brunch
EVENT LISTING SIZING Brunch .png.png
LBV Hub Networking
24 May 2024

Business Networking in Preston - BNI Brunch

Samlesbury Hotel, Preston, PR5 0UL

09:30 - 11:00

Business Networking in Blackburn - BNI Infinity
EVENT LISTING BNI Infinity.png.png
LBV Hub Networking
24 May 2024

Business Networking in Blackburn - BNI Infinity

Hampton by Hilton, 2 Frontier Ave, Blackburn, BB1 3AL

06:30 - 08:30

Advertise with us

Reaching 50,000 members, our print, digital and event platforms offer a fantastic way to raise your business profile and help you grow.

Find out more LBV116 Online Graphic
Subscribe now

Weekly news bulletin