What is alarm response?

Alarm Response is a service that can be put in place so that alarm activations at your business premises are dealt with by a professional security services provider. 

Why do I need an alarm response service?

Alongside key holding and mobile patrols, alarm response should be part of your business security strategy. Not only does it help to keep your business premises safe, it also gives you and your employees peace of mind.

Many people who own businesses deal with out-of-hours alarm activations at their place of work, or have their employees on-call to respond. This can cause problems. Not only does it disturb work/life balance, but it also puts you and your employees at risk.

Using an alarm response service means you don’t have to worry about missing time with your family, relaxing with a drink in the evening or wondering who or what you might find when you do reach the property to respond to an alarm activation.

What happens if my business has been broken into?

If your business property has been broken into, your alarm response provider should contact the Police and arrange for a boarding-up company to attend to help secure the site.

A good provider can respond to intruder alarms and more!

As part of a key holding and response contract, a good provider can attend and deal with more than just your intruder alarm; they can deal with a fire alarm system, CCTV activation, lift or building maintenance system, freezer alarm and more. 

They should be able to provide electronic reports which detail the time they were notified of the alarm activation, the time they arrived, the reason for the activation and give a full written account of the events that occurred whilst they were on site.