Unlocking the power of emotional intelligence in leadership

By Forward Thinking UK | Coaching For Business

04 Apr 2023

nick-page-IKFb6MqM8m8-unsplash.jpg.jpg

Introduction

Being an effective leader is about more than just having the right credentials or experience. It’s also about having a snazzy car being able to connect with and understand your team, recognising their needs and motivating them to succeed. 

And to do that well, you need emotional intelligence. Officially it’s “the capacity to be aware of, control and express your own emotions while also understanding, empathising with and responding appropriately to the emotions of others”. In short, it’s about managing your own emotions while understanding someone else’s.

It’s a delicate balancing act and not one to undertake while you’re hangry. So, grab some toast if you need to, and let’s explore why Emotional Intelligence is so important for strong leadership.

The Benefits of Emotional Intelligence

If you’ve ever walked into a room and can sense the mood, it’s a good indication that you have a high Emotional Intelligence level.

Emotional Intelligence is essential for successful leadership as it allows you to communicate effectively with your team and demonstrate a genuine interest in their wellbeing. A leader with high Emotional Intelligence can respond constructively to tricky situations and adapt their approach according to their team’s feelings. They can recognise potential problems before they arise, work collaboratively with other team members and create a positive environment where everyone feels valued.

Leaders with high Emotional Intelligence are also better able to recognise potential conflicts brewing between team members before they become serious issues, allowing them to intervene early on and prevent any escalation. In turn, this helps foster mutual trust and respect within the group, which leads to greater productivity and morale overall. 

Additionally, leaders with higher levels of Emotional Intelligence tend to be more open-minded when making decisions. They usually consider other people’s opinions before developing solutions that work best for everyone involved.

Developing Your Emotional Intelligence

You don’t have to be born with high levels of emotional intelligence. It’s something that can be developed over time through practice and self-reflection. And that’s the main part of the process. Before you can understand other people, you have to know your own emotions intimately.

Many of the tools and courses for developing Emotional Intelligence focus on meditation and pausing to recognise how you’re feeling. Although we also saw one article that made a point of saying you must remember to breathe. Good advice for life in general, if nothing else.

You can break it down into four areas:

Self-Awareness: 

Self-awareness is a concept that many people think about, but not everyone fully understands. Put simply, self-awareness is the ability to understand and recognise ourselves on a deep level. It goes beyond the physical and superficial aspects of who we are and into our thoughts, beliefs, emotions, strengths, weaknesses, opinions and motivations. 

It’s an ongoing process. Becoming aware of our values and how they influence our decision-making, recognising how our behaviour affects others, understanding our triggers and taking responsibility for them. 

Self-Control:

When it comes to leadership, self-control is a key characteristic. Simply put, it’s the ability to manage our responses, thoughts and decisions to achieve our desired outcomes. 

This could mean maintaining calm even in the face of challenging situations or taking time to collect information before making a decision. 

By having self-control, leaders can ensure that their emotions don’t get in the way of making important decisions. 

Intrinsic Motivation:

Intrinsic motivation is an important element of emotional intelligence for managers and leaders. It is the motivation that comes from within rather than external factors. Leaders and managers with strong intrinsic motivation are often seen as highly driven, enthusiastic and successful, as they will naturally remain focused on progressing towards a goal or completing a task. 

Those who manage with this type of motivation will create a great workplace culture by encouraging others around them to stay motivated too. 

Social Skills:

Social skills are a crucial trait of successful leaders. It’s all about reading, comprehending, and impacting other people’s emotions. Effective communication is critical for any leader who wants to keep their team engaged and motivated by actively listening to employees, providing feedback constructively, and problem-solving difficult situations. 

Understanding different personalities among your staff and being mindful of how other people will interpret your words or actions is the cornerstone of sound leadership that can ultimately drive the success of an organisation.

Summary

Strong leadership requires more than just technical skills or knowledge; it requires empathy, understanding and an ability to motivate those around you, which is why emotional intelligence is so vital for effective leadership. 

Leaders with higher levels of Emotional Intelligence can communicate effectively with their teams. They foster mutual trust and respect within the group, spot potential conflicts before they become serious issues, and make calm, considered decisions. 

While some may have a natural aptitude towards Emotional Intelligence, it’s something that anyone can develop over time through practice and self-reflection – making it an invaluable tool for strong business leaders everywhere.

Forward Thinking Coaching For Business helps business leaders become the best versions of themselves through our coaching and mentoring programmes. Contact us today to find out more.

Latest news

1

Bellway to build 183 high quality new homes Royal Bowland Park street scene NEW.jpg.jpg

Bellway to build 183 high quality new homes

29 Oct 2025

2

University of Lancashire recognised for entrepreneurship and supporting business growth - Representatives from the University's Business School, local SMEs and the IOEE

University of Lancashire recognised for entrepreneurship and supporting business growth

29 Oct 2025

3

£8bn Typhoon order is great news for Lancashire BAE Typhoon ECRS Mk2 Radar

£8bn Typhoon order is great news for Lancashire

28 Oct 2025

4

Award-winning Lancashire wedding venue and hotel is sold The Mill at Conder Green

Award-winning Lancashire wedding venue and hotel is sold

28 Oct 2025

5

PM+M announces another 19 promotions across the firm PM+M promotions

PM+M announces another 19 promotions across the firm

27 Oct 2025

Background image for hub sign up block

LBV Hub

Leverage Lancashire Business View platforms

Post your news
Post your events
Post your offers
Build your network
Improve your SEO
Gain coverage in the magazine
Sign-up
Events
November / December 2025 Magazine Launch Event
Holiday Inn Hotel
Networking
28 Oct 2025 - 18 Nov 2025

November / December 2025 Magazine Launch Event

Holiday Inn, Blackpool

16:46 - 16:45

CMI Level 5 Management and Leadership Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Management and Leadership Course

Preston Campus, Preston , PR1 2HE

09:00 - 17:00

CMI Level 5 Project Management Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Project Management Course

Preston Campus, Preston, PR1 2HE

08:00 - 17:00

Help to grow management course
Help to grow - barriers to growth.png.png
LBV Hub Seminars
26 Sep 2025 - 16 Dec 2025

Help to grow management course

Preston Campus , Preston , PR1 2HE

09:00 - 15:00

Women scaling up Blackpool Fylde and Wyre
LBV Hub Seminars
22 Oct 2025 - 09 Jan 2026

Women scaling up Blackpool Fylde and Wyre

The Small Business Academy, Blackpool, FY4 5JX

09:30 - 15:30

RISE - Lancashire's unique leadership programme for women
thumbnail_Emma Weston Illustration WENDY BOWERS RISE Illustrstion.jpg.jpg
LBV Hub Seminars
22 Oct 2025 - 18 Mar 2026

RISE - Lancashire's unique leadership programme for women

East Lancashire Chamber of Commerce, Clayton le Moors, BB5 5JR

09:30 - 15:30

Chamber Breakfast Networking – November
Lancs-cham-logo.jpg.jpg
LBV Hub Networking
06 Nov 2025 - 06 Nov 2025

Chamber Breakfast Networking – November

Porsche Centre South Lakes, Carnforth, LA6 1FW

08:30 - 10:30

Lancashire Police business update with The Police and Crime Commissioner
Lancs-cham-logo.jpg.jpg
LBV Hub Roundtables
10 Nov 2025 - 10 Nov 2025

Lancashire Police business update with The Police and Crime Commissioner

Lancaster Castle, Lancaster, LA1 1YN

14:00 - 16:00

AI, Creativity, and what it means to be human
2.jpg.jpg
LBV Hub Networking
11 Nov 2025 - 11 Nov 2025

AI, Creativity, and what it means to be human

Society1, Coworking Space, Preston, PR1 3LT

18:00 - 20:00

Beyond the Brand: Building trust through values and integrity
1.png.png
LBV Hub Networking
11 Nov 2025 - 11 Nov 2025

Beyond the Brand: Building trust through values and integrity

Society1, Coworking Space, Preston, PR1 3LT

18:00 - 20:00

The Business Network Central and East Lancashire
LBV Hub Networking
13 Nov 2025 - 13 Nov 2025

The Business Network Central and East Lancashire

Stanley House, Blackburn, BB2 7NP

11:30 - 14:15

The AI Lab: E-commerce
Ai Lab ecommerce (1).png.png
LBV Hub Seminars
14 Nov 2025 - 14 Nov 2025

The AI Lab: E-commerce

Door4 Office, Burnley Wharf, Burnley, BB11 1JG

09:00 - 11:30

Advertise with us

Reaching 50,000 members, our print, digital and event platforms offer a fantastic way to raise your business profile and help you grow.

Find out more LBV124 Online Graphic
Subscribe now

Weekly news bulletin