Lake Technologies continues support for Samsung OfficeServ telephone customers

By Airedale Digital Ltd

28 Jan 2020

lake-square.png

Businesses using Samsung OfficeServ telephone systems might be surprised to hear that the South Korean tech giant has now stopped selling and supporting these products. However, business telecoms provider Lake Technologies is urging customers not to panic, as they plan to continue stocking parts, delivering repairs and future-proofing Samsung OfficeServ systems by converting them to internet-based VoIP phone system.

What does Samsung’s OfficeServ end of life announcement mean for businesses that currently rely on Samsung OfficeServ telephone systems? For customers of Lake Technologies in Ormskirk, the answer is very little in the short term. “Our message to customers using Samsung OfficeServ telephones is: ‘don’t panic!’” said Jamie Dobson, Operations Manager at Lake Technologies. 

“We will continue to stock Samsung OfficeServ parts for repairs and provide ongoing maintenance support for as long as we can,” Jamie added. “Lake Technologies has been supporting Samsung OfficeServ phone systems for more than 25 years. We stock all parts for current and legacy systems, and our technical team is fully Samsung accredited to provide ongoing technical support on Samsung OfficeServ telephone systems.”

Lake Technologies is a certified Samsung platinum partner, which is the highest level of partner accreditation possible. This underscores their deep understanding of Samsung’s premium office telephone systems and commitment to delivering the highest quality customer service and support. Businesses can rest assured that even when a product line is retired, Lake Technologies can keep their phone systems functioning perfectly.

“What we don’t know about Samsung Telephone systems is probably not worth knowing,” said Jamie. “When you add up all our experience and expertise, Lake Technologies has the knowledge, skills and technology needed to deliver the most comprehensive service possible to all our Samsung telephone customers – now and for the foreseeable future.”

In the longer term, businesses with one eye on the 2025 shutdown of the public switched telephone network (PSTN) might be well-advised to use Samsung’s cessation of OfficeServ telephone systems as an opportunity to switch to an internet-based Voice over Internet Protocol (VoIP) system. Thankfully, this needn’t come at great additional expense, as Lake Technologies can convert existing Samsung telephone systems. 

“All Samsung telephone systems are equipped to support Voice over Internet Protocol (VoIP) calls,” said Jamie. “Lake Technologies has already converted many clients from ISDN2 and ISDN30 lines to VoIP using their existing systems with nominal transition costs. We can offer similar services to any Samsung business telephone users looking to migrate from analogue lines to VoIP and get a head start on the PSTN shutdown.” 

Lake Technologies delivers cost-effective business telecoms products and services for local businesses across the North West of England. Their tailor-made solutions cover everything from business telephone systems to business broadband, business mobile, Cloud-based hosted telephony, SIP trunks and contact centre services. All of which is backed by friendly customer service and responsive technical support. 

For more information, visit www.laketechnologies.co.uk. To discuss your business telecoms requirements or to arrange a consultation, contact Lake Technologies on 0333 200 4031 or [email protected].

Latest news

1

Roundhouse secures approval for new £15m office and industrial scheme in Preston Momentum

Roundhouse secures approval for new £15m office and industrial scheme in Preston

25 Jul 2025

2

Homebuilder's high-performing sales advisers clinch awards Ben Garland and Julia Lorente

Homebuilder's high-performing sales advisers clinch awards

24 Jul 2025

3

Work is set to start on Multiversity project Multiversity Blackpool

Work is set to start on Multiversity project

24 Jul 2025

4

BAE Systems welcomes MOU between Republic of Turkiye and UK for purchase of Typhoon aircraft Typhoon production Warton

BAE Systems welcomes MOU between Republic of Turkiye and UK for purchase of Typhoon aircraft

23 Jul 2025

5

Assystem to double UK jobs to deliver Sizewell C EDF Assystem

Assystem to double UK jobs to deliver Sizewell C

22 Jul 2025

Background image for hub sign up block

LBV Hub

Leverage Lancashire Business View platforms

Post your news
Post your events
Post your offers
Build your network
Improve your SEO
Gain coverage in the magazine
Sign-up
Events
Lancashire Built Environment Conference 2025
BEC 315 X 315 Px
Networking
25 Sep 2025

Lancashire Built Environment Conference 2025

Blackpool Football Club, Blackpool, FY1 6HX

08:30 - 13:00

CMI Level 5 Management and Leadership Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Management and Leadership Course

Preston Campus, Preston , PR1 2HE

09:00 - 17:00

CMI Level 5 Project Management Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Project Management Course

Preston Campus, Preston, PR1 2HE

08:00 - 17:00

Preston Tech Connection: Buzz Word Bingo. Challenging Todays's Buzzwords In Tech
July PTC banner long updated.png.png
LBV Hub Networking
29 Jul 2025 - 29 Jul 2025

Preston Tech Connection: Buzz Word Bingo. Challenging Todays's Buzzwords In Tech

Society1, Coworking Space, Preston, PR1 3LT

18:00 - 19:30

Preston Freelancer Meet-Up: July
Longer July Banner.jpg.jpg
LBV Hub Networking
31 Jul 2025 - 31 Jul 2025

Preston Freelancer Meet-Up: July

Society1, Coworking Space, Preston, PR1 3LT

10:00 - 11:30

Advantage: AI – A Workshop for Business Leaders – August 14th
Navy--Event Tile.png.png
LBV Hub Seminars
14 Aug 2025 - 14 Aug 2025

Advantage: AI – A Workshop for Business Leaders – August 14th

Door4 Office, Burnley Wharf, Burnley, BB11 1JG

09:00 - 12:00

The Business Network Central & East Lancashire
LBV Header (24).png.png
LBV Hub Networking
21 Aug 2025 - 21 Aug 2025

The Business Network Central & East Lancashire

Mytton Fold, Langho, BB6 8AB

11:30 - 14:15

Morecambe Bay Walk
Walk.jpg.jpg
LBV Hub Awards
30 Aug 2025 - 30 Aug 2025

Morecambe Bay Walk

Arnside, CARNFORTH, LA5

09:30 - 14:00

Longridge Soap Box Derby
Screenshot 2025-06-10 090035.png.png
LBV Hub Fundraisers
14 Sep 2025 - 14 Sep 2025

Longridge Soap Box Derby

Berry Lane, Longridge, PR3 3WH

10:00 - 16:30

Cumbria Business Expo 2025
https---cdn.evbuc.com-images-880461633-4862066883-1-original.20241022-110415.jpeg.jpg
LBV Hub Exhibitions
19 Sep 2025 - 19 Sep 2025

Cumbria Business Expo 2025

Carlisle Racecourse, Carlisle, CA2 4TS

09:00 - 15:00

Help to grow management course
Help to grow - barriers to growth.png.png
LBV Hub Seminars
26 Sep 2025 - 16 Dec 2025

Help to grow management course

Preston Campus , Preston , PR1 2HE

09:00 - 15:00

RISE - Lancashire's unique leadership programme for women
thumbnail_Emma Weston Illustration WENDY BOWERS RISE Illustrstion.jpg.jpg
LBV Hub Seminars
22 Oct 2025 - 18 Mar 2026

RISE - Lancashire's unique leadership programme for women

East Lancashire Chamber of Commerce, Clayton le Moors, BB5 5JR

09:30 - 15:30

Advertise with us

Reaching 50,000 members, our print, digital and event platforms offer a fantastic way to raise your business profile and help you grow.

Find out more LBV 123 Online Graphic
Subscribe now

Weekly news bulletin