Lake Technologies continues support for Samsung OfficeServ telephone customers

By Airedale Digital Ltd

28 Jan 2020

lake-square.png

Businesses using Samsung OfficeServ telephone systems might be surprised to hear that the South Korean tech giant has now stopped selling and supporting these products. However, business telecoms provider Lake Technologies is urging customers not to panic, as they plan to continue stocking parts, delivering repairs and future-proofing Samsung OfficeServ systems by converting them to internet-based VoIP phone system.

What does Samsung’s OfficeServ end of life announcement mean for businesses that currently rely on Samsung OfficeServ telephone systems? For customers of Lake Technologies in Ormskirk, the answer is very little in the short term. “Our message to customers using Samsung OfficeServ telephones is: ‘don’t panic!’” said Jamie Dobson, Operations Manager at Lake Technologies. 

“We will continue to stock Samsung OfficeServ parts for repairs and provide ongoing maintenance support for as long as we can,” Jamie added. “Lake Technologies has been supporting Samsung OfficeServ phone systems for more than 25 years. We stock all parts for current and legacy systems, and our technical team is fully Samsung accredited to provide ongoing technical support on Samsung OfficeServ telephone systems.”

Lake Technologies is a certified Samsung platinum partner, which is the highest level of partner accreditation possible. This underscores their deep understanding of Samsung’s premium office telephone systems and commitment to delivering the highest quality customer service and support. Businesses can rest assured that even when a product line is retired, Lake Technologies can keep their phone systems functioning perfectly.

“What we don’t know about Samsung Telephone systems is probably not worth knowing,” said Jamie. “When you add up all our experience and expertise, Lake Technologies has the knowledge, skills and technology needed to deliver the most comprehensive service possible to all our Samsung telephone customers – now and for the foreseeable future.”

In the longer term, businesses with one eye on the 2025 shutdown of the public switched telephone network (PSTN) might be well-advised to use Samsung’s cessation of OfficeServ telephone systems as an opportunity to switch to an internet-based Voice over Internet Protocol (VoIP) system. Thankfully, this needn’t come at great additional expense, as Lake Technologies can convert existing Samsung telephone systems. 

“All Samsung telephone systems are equipped to support Voice over Internet Protocol (VoIP) calls,” said Jamie. “Lake Technologies has already converted many clients from ISDN2 and ISDN30 lines to VoIP using their existing systems with nominal transition costs. We can offer similar services to any Samsung business telephone users looking to migrate from analogue lines to VoIP and get a head start on the PSTN shutdown.” 

Lake Technologies delivers cost-effective business telecoms products and services for local businesses across the North West of England. Their tailor-made solutions cover everything from business telephone systems to business broadband, business mobile, Cloud-based hosted telephony, SIP trunks and contact centre services. All of which is backed by friendly customer service and responsive technical support. 

For more information, visit www.laketechnologies.co.uk. To discuss your business telecoms requirements or to arrange a consultation, contact Lake Technologies on 0333 200 4031 or [email protected].

Latest news

1

Lockheed Martin Skunk Works and BAE Systems’ FalconWorks announce strategic collaboration Collaboration between BAE Systems FalconWorks and Lockheed Martin Skunk Works

Lockheed Martin Skunk Works and BAE Systems’ FalconWorks announce strategic collaboration

09 Sep 2025

2

High street retailers urged to ‘take advantage’ of new funded support programme Brian Moore, Lee Johnson, Anne Williamson and Andrew Leeming

High street retailers urged to ‘take advantage’ of new funded support programme

08 Sep 2025

3

Beaverbrooks invest in the high street in difficult conditions Mark Adlestone And Anna Blackburn Beaverbrooks

Beaverbrooks invest in the high street in difficult conditions

08 Sep 2025

4

Preston City Council invests £250,000 in NW Mutual NW Mutual chief exec Dave Burke and Valerie Wise and Matthew Brown from Preston City Council

Preston City Council invests £250,000 in NW Mutual

08 Sep 2025

5

Profit before tax doubles for Eric Wright Group in latest results Jeremy Hartley

Profit before tax doubles for Eric Wright Group in latest results

08 Sep 2025

Background image for hub sign up block

LBV Hub

Leverage Lancashire Business View platforms

Post your news
Post your events
Post your offers
Build your network
Improve your SEO
Gain coverage in the magazine
Sign-up
Events
Sub36 Networking - Follow the signs
Sub36 Deaf Village Social1200
Networking
17 Sep 2025

Sub36 Networking - Follow the signs

The Deaf Village, Blackburn, BB2 5EN

10:00 - 12:00

LBV124 September/October Launch Event
MBP Arc Cinema Preston Opening 205
Networking
18 Sep 2025

LBV124 September/October Launch Event

The Arc Cinema, Preston, PR1 2BL

08:30 - 10:30

CMI Level 5 Management and Leadership Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Management and Leadership Course

Preston Campus, Preston , PR1 2HE

09:00 - 17:00

CMI Level 5 Project Management Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Project Management Course

Preston Campus, Preston, PR1 2HE

08:00 - 17:00

Longridge Soap Box Derby
Screenshot 2025-06-10 090035.png.png
LBV Hub Fundraisers
14 Sep 2025 - 14 Sep 2025

Longridge Soap Box Derby

Berry Lane, Longridge, PR3 3WH

10:00 - 16:30

Preston Tech Connection - The Ultimate Tech Quiz!
Preston Tech Connection Sept 25.png.png
LBV Hub Networking
16 Sep 2025 - 16 Sep 2025

Preston Tech Connection - The Ultimate Tech Quiz!

Society1, Coworking Space, Preston, PR1 3LT

18:00 - 19:00

The Business Network Central & East Lancashire
LBV Hub Networking
17 Sep 2025 - 17 Sep 2025

The Business Network Central & East Lancashire

Stanley House, Blackburn, BB2 7NP

11:30 - 14:15

Cumbria Business Expo 2025
https---cdn.evbuc.com-images-880461633-4862066883-1-original.20241022-110415.jpeg.jpg
LBV Hub Exhibitions
19 Sep 2025 - 19 Sep 2025

Cumbria Business Expo 2025

Carlisle Racecourse, Carlisle, CA2 4TS

09:00 - 15:00

Your Business, Your Region: Making sense of devolution and Local Government Reorganisation
Chorley Council breakfast event new
LBV Hub Networking
23 Sep 2025 - 23 Sep 2025

Your Business, Your Region: Making sense of devolution and Local Government Reorganisation

Worden Hall, Leyland, PR25 3DH

08:00 - 11:00

Preston Freelancer Meet-Up: September
Sept Freelancer (1).png.png
LBV Hub Networking
23 Sep 2025 - 23 Sep 2025

Preston Freelancer Meet-Up: September

Society1, Coworking Space, Preston, PR1 3LT

10:00 - 11:30

Speed Networking with BNI
2.png.png
LBV Hub Networking
24 Sep 2025 - 24 Sep 2025

Speed Networking with BNI

Chorley Football Club, Chorley, PR7 3DU

16:00 - 19:00

The Marketing Meetup IRL: Lancashire - September
TMM Lancashire
LBV Hub Networking
25 Sep 2025 - 25 Sep 2025

The Marketing Meetup IRL: Lancashire - September

Chorley, PR7 2SL

18:00 - 20:00

Advertise with us

Reaching 50,000 members, our print, digital and event platforms offer a fantastic way to raise your business profile and help you grow.

Find out more LBV 123 Online Graphic
Subscribe now

Weekly news bulletin