fulfilmentcrowd bucks industry trends with double-digit growth

Logistics specialist fulfilmentcrowd has increased revenues by 23 per cent despite an overall decline in online sales.

The Euxton-based business uses a combination of bespoke order processing software and a network of high-volume hubs to provide direct to consumer delivery options for a wide variety of UK and international retailers.

For the financial year ending 31 March 2024, the company reported £17.4m in revenue, built on a 38 per cent increase in transaction volumes.

Export sales, supported by its hubs in the EU and USA, accounted for more than 20 per cent of group revenue.

This year, the health and wellbeing sector surpassed fashion as its primary market on the back of a 150 per cent increase of revenue growth.

And fulfilmentcrowd's continued success comes against a backdrop of declining online sales revenues, down 4 per cent, and flat order volumes over the last 12 months.

Lee Thompson, CEO at fulfilmentcrowd, said: “The financial results are testament to the strength of fulfilmentcrowd’s strategy and the talented team delivering it. We are demonstrating that our technology and unique operating model is supporting customers’ cross-border growth plans and creating shareholder value.”  

To support year-on-year growth and drive opportunities across sectors, fulfilmentcrowd made numerous senior appointments across business development, marketing and finance over the last 12 months. It also opened two new partner centres in Lutterworth (UK) and Edison (New Jersey, USA) to better support its customers’ growth ambitions.

fulfilmentcrowd’s strategy for the next financial year will include extending its presence to new territories including Australia and the Middle East.