Enterprise IT support for property manager

By Modern Networks Ltd

04 Jul 2016

CBRE is the world’s leading commercial property manager, with more than 300 offices in 50 countries around the globe, 140 of those in Europe, the Middle East and Africa.

Its property and asset management division supports over 1,000 properties and a robust, efficient, cost-effective IT infrastructure and support service is critically important.

OVERVIEW

The challenge: Managing and supporting a rapidly changing user base Providing enterprise class IT services to remote usersThe technology Solution:

A flexible and robust managed services solution

The business benefits: Reduced processing costs Greener building compliance Increased infrastructure securityTHE FULL STORY

THE CUSTOMER

CBRE is the leading commercial property management provider in the UK and globally. It has more consultants advising more customers than any other property firm and over 300 offices in more than 50 countries.

One of CBRE’s divisions is property and asset management – supporting over 1,000 different properties. This is where Modern Networks comes in – supporting and servicing the critical ITC infrastructure for those properties that need it.

In a business where laws and other industry standards are increasingly complex, CBRE Property and Asset Management must maintain an infrastructure which allows the organisation to undertake services with strict compliance and unswerving integrity.

THE CHALLENGE

The property and asset management industry has become increasingly competitive over recent years and companies in the field have seen rapid change and consolidation. In this dynamic environment, managing and supporting its rapidly changing user base presented the internal IT department of CBRE’s Property and Asset Management division with a seemingly insurmountable challenge.

The requirement was to provide enterprise class IT services to the division’s remotely located sites, so the management team could work reliably, efficiently and effectively in this highly competitive market. To achieve that, CBRE needed to provide and maintain a robust and reliable infrastructure, whilst controlling the associated costs.

THE SOLUTION

Modern Networks collaborated with CBRE’s team to provide a unique solution, which was designed, delivered and tailored to meet the organisation’s specific requirements.

“Drawing on our vast experience in this sector, we have produced a distinct managed service offering for the property management industry” said Matthew Reeve, CEO at Modern Networks. “Modern Networks is able to deploy services within a flexible framework, with client costs covered through on-going operational expenditure rather than funding capital projects.”

Alongside a tailored service desk and a fully managed service contract, Modern Networks has delivered fixed and mobile communications, the full complement of Microsoft core products and bespoke IT solutions, tailored to the individual needs of each remote site.THE BENEFITS Reduced call charges – 20 per cent cost reduction Reduced processing costs – over 32 per cent increase of ROI Greener building compliance – 60 per cent energy bill reduction Better quality of IT services – 80 per cent of queries resolved remotely at first point of contact and site visits within four hours of an emergency Monitoring and alerting service – leaves CBRE team to focus on core business tasks

Enjoyed this? Read more from Modern Networks Ltd

Latest news

1

Construction begins on new Civil Service office building in Talbot Gateway Alan McBride Muse Will Town Defence Infrastructure Organisation Jennifer Chard Defence Business Services Cllr Lynn Williams Blackpool Council Garry Bowker Vinci

Construction begins on new Civil Service office building in Talbot Gateway

20 May 2025

2

Skiddle raises over £750,000 for charities Skiddle cheque presentation to Alder Hey Hospital

Skiddle raises over £750,000 for charities

20 May 2025

3

Former Victorian Hotel approved for residential conversion The site

Former Victorian Hotel approved for residential conversion

19 May 2025

4

REVOLUTION PARK: Work starts on Darwen’s new home of advanced manufacturing Oliver Webber, Tracy Clavell-Bate and Tim Webber from Barnfield Group with Cllr Phil Riley, second from right, Leader of Blackburn with Darwen Council

REVOLUTION PARK: Work starts on Darwen’s new home of advanced manufacturing

19 May 2025

5

Two Cuckoo Gins named winners in The Gin Guide Awards 2025 Mark Long

Two Cuckoo Gins named winners in The Gin Guide Awards 2025

19 May 2025

Background image for hub sign up block

LBV Hub

Leverage Lancashire Business View platforms

Post your news
Post your events
Post your offers
Build your network
Improve your SEO
Gain coverage in the magazine
Sign-up
Events
LBV122 May/June Launch Event
121 Lancashire Business View Magazine Launch
Networking
21 May 2025

LBV122 May/June Launch Event

Lancaster and Morecambe College, Lancaster, LA1 2TY

08:30 - 10:30

Sub36 Networking
Networking
11 Jun 2025

Sub36 Networking

British Jewellery School, Scorton, PR3 1BA

15:00 - 17:00

Lancashire Net Zero Carbon Conference
Net Zero Carbon Social 1200pxtrident 2
Networking
18 Jun 2025

Lancashire Net Zero Carbon Conference

Crow Wood Hotel & Spa Resort, Burnley, BB12 0RT

08:30 - 13:00

Lancashire Built Environment Conference 2025
BEC 315 X 315 Px
Networking
25 Sep 2025

Lancashire Built Environment Conference 2025

Blackpool Football Club, Blackpool, FY1 6HX

08:30 - 13:00

CMI Level 5 Management and Leadership Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Management and Leadership Course

Preston Campus, Preston , PR1 2HE

09:00 - 17:00

CMI Level 5 Project Management Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Project Management Course

Preston Campus, Preston, PR1 2HE

08:00 - 17:00

RISE - The Academy for Female Leaders and Managers
WENDY BOWERS RISE Illustrstion copy.jpg.jpg
LBV Hub Seminars
02 Apr 2025 - 08 Oct 2025

RISE - The Academy for Female Leaders and Managers

East Lancashire Chamber of Commerce, Clayton le Moors, BB5 5JR

09:00 - 15:30

The Business Network Central & East Lancashire
LBV Hub Networking
22 May 2025 - 22 May 2025

The Business Network Central & East Lancashire

Mytton Fold, Langho, BB6 8AB

11:30 - 14:15

Preston Freelancer Meet-Up: May
Freelancer Meet-Up May.png.png
LBV Hub Networking
22 May 2025 - 22 May 2025

Preston Freelancer Meet-Up: May

society1, Coworking Space, Preston, PR1 3LT

10:00 - 11:30

Amber River True Bearing quarterly investment seminar
LBV Hub Seminars
22 May 2025 - 22 May 2025

Amber River True Bearing quarterly investment seminar

Cottons Hotel & Spa , Knutsford, WA16 0SU

16:00 - 18:00

Liverpool Business Expo 2025
https---cdn.evbuc.com-images-881365363-4862066883-1-original.20241023-085714.jpeg.jpg
LBV Hub Awards
23 May 2025 - 23 May 2025

Liverpool Business Expo 2025

Aintree Racecourse , Liverpool , L9 5AS

09:00 - 15:00

Advantage: AI – A Workshop for Business Leaders – May 29
Artboard 15.png.png
LBV Hub Seminars
29 May 2025 - 29 May 2025

Advantage: AI – A Workshop for Business Leaders – May 29

Door4 Office, Burnley Wharf, Manchester Road, Burnley, BB11 1JG

09:00 - 11:00

Advertise with us

Reaching 50,000 members, our print, digital and event platforms offer a fantastic way to raise your business profile and help you grow.

Find out more LBV122 Online Graphic
Subscribe now

Weekly news bulletin