Business Clinic: Dealing with disruptive staff

Often, one or two employees take up more management time than the rest of the workforce put together.

By Karen Credie, director, KMC HR Consulting.

The employee no-one gives any work to because it’s easier to do it yourself, the one who is regularly off sick on a Monday, the person who never gets to work on time. Sound familiar? If you repeatedly ignore these issues, what message does it send to the rest of the team and how credible does it make the management?

People are key to the success of most businesses and communication between management and the workforce is paramount. Making sure those who carry out recruitment are equipped with the necessary skills to get this right is essential. Inducting new employees into the culture of the business and making sure they know what is expected of them and how they will be assessed comes next.

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