Blackpool growth academy empowers local pharmacy to scale up

Blackpool-based community pharmacy, Blackpool Pharmacy, is embarking on a significant growth journey with the support of the Blackpool Growth Business Academy. Under the guidance of transformative growth specialist Mick Cox, the pharmacy is strategically scaling its operations while preserving its hard-earned reputation.

David Kelly, the director of Blackpool Pharmacy, launched the business in 2018, and has successfully grown the business to a turnover of over £1m. Now, with aspirations to grow further, Kelly has partnered with Blackpool Growth Business Academy to refine and enhance his business strategy.

Cox’s approach is both strategic and supportive, emphasising a collaborative journey that includes revisiting key performance indicators (KPIs), understanding necessary actions, and implementing crucial changes. “I have a clearer view of my role as a director,” Kelly remarks. “I'm here to drive the business forward, so I need to avoid being sucked into the minutiae.”

One of the pivotal strategies implemented is the scaling of Blackpool Pharmacy's marketing activities. Currently operating under a non-patient facing model, the pharmacy aims to expand its offerings to include over-the-counter sales, clinical services, blood pressure monitoring, vaccinations, and more.

The Blackpool Growth Business Academy’s support, funded by the Shared Prosperity Fund (SPF), is a vital resource for Blackpool businesses looking to start, grow, and scale their operations. For Kelly and his team, this partnership is already showing day-to-day benefits, reinforcing their commitment to thoughtful, sustainable growth.

For help in growing and scaling your business, talk to Blackpool Growth Business Academy.