Altius Group appoints head of contact centre

Altius Group Limited, the UK’s leading group of boutique business brokers, is delighted to announce the appointment of Roy Wade to the newly created role of head of contact centre.

Roy brings with him a 30-year career spanning media, commercial property and sports marketing. Most recently, Roy served as chief revenue officer at BD Sport Group.

His track record includes roles such as head of sales for Retail Merchant Services, sales director for RVA Surveyors Ltd, and sales director for an out-of-home media company with offices in London and Cheshire.

Notably, Roy has successfully scaled teams from eight to over 100 full-time employees, showcasing his expertise in building and managing high-performing sales operations. 

In his new role at Altius Group, Roy will leverage his extensive experience to strengthen the business’s contact centre operations.

He will work closely with the lead generation department to expand the group’s sales capabilities, collaborating with the sales director to drive growth and enhance service quality in alignment with Altius Group’s ambitious 2025 growth plans.

Roy’s appointment comes at an exciting time for Altius Group, which recently celebrated a record-breaking month and achieved recognition as the ninth most active dealmaker in the UK.

Roy Wade said: “I am thrilled to join Altius Group and take on this pivotal role at such an exciting time in the company’s journey. I look forward to working with the talented teams across the group to further enhance our sales capabilities and deliver exceptional results for our clients.”

Managing director at Altius Group, Andrew K. Steen, said: "We are delighted to welcome Roy to the Altius team.

"His wealth of experience in sales leadership and team development makes him the perfect fit for this new role. As we continue to expand and innovate, Roy’s expertise will be instrumental in driving our contact centre’s performance and supporting our vision for growth.”