Holp Ltd

Holp.ai is an AI-powered customer support platform designed to help organisations answer customer questions instantly, reduce repetitive enquiries and improve the overall customer experience.

Unlike traditional chatbots that rely on scripted responses or basic decision trees, Holp uses an organisation’s own website content, documents and connected systems to provide accurate, relevant answers in natural language. It can also connect to external platforms and APIs, enabling customers to do more than simply ask questions, such as checking bookings, accessing account information or finding live availability.

When a conversation needs a human touch, Holp can seamlessly hand over to a member of the team through live chat or other support workflows, ensuring customers are never left without help.

Holp is particularly well suited to visitor attractions, membership organisations and businesses that receive high volumes of repetitive enquiries. Organisations including Eureka! The National Children’s Museum and Castle Howard use Holp to support their visitors and reduce pressure on customer service teams.

Built in the UK, Holp combines practical AI, powerful integrations and a polished customer experience to help organisations provide useful, reliable support 24 hours a day.