Upgrading IT: Handling resistance to change

Mark Whitehead of Pierce

As it is essential for organisations to stay ahead of the curve when it comes to the latest technologies, it is important to understand how to handle resistance to change.

The first step is to identify potential resistance to the proposed changes.

This can be done by analysing the current work environment and seeking out any potential points of resistance that could arise.

Once identified, the organisation should create a plan to address them. This plan should include communicating the reasons for the changes, offering training and support, and having clear goals and objectives in place.

To help ease resistance to change, organisations should provide ample opportunities to provide feedback.

By listening to feedback, organisations can gain a better understanding of the issues they are faced with and can adjust the proposed changes accordingly.

Additionally, organisations should involve all parties concerned in the change process and empower them to have a say in the decision-making process. Through this, people will feel included and more likely to embrace the changes.

Testing new technology will prove the system works and provide confidence to those cautious and, as a result, will influence those people to accept the change.

New technology should be implemented in small, timely stages and the owners of the project should provide regular updates on the progress of the new technologies.

This will help those involved to remain engaged and motivated in the process ensuring that any resistance to change is kept to a minimum.

Finally, businesses should provide staff with the resources and support they need to become more familiar and comfortable with the new technologies introduced.

Enjoyed this? Read more from Mark Whitehead, Pierce

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