University honours socially-minded shoe repair boss

By Tim Aldred

24 Jul 2023

James Timpson

Edge Hill University has bestowed an honorary doctorate upon James Timpson, the philanthropist and chief executive of shoe repairs company Timpson.

James, described by the university as a true innovator, has propelled Timpson to record success in tandem with efforts to support social justice causes. 

Under his leadership, Timpson has earned a reputation as a pioneer in prisoner reform and is well known for its commitment to providing employment opportunities to former inmates. James has been appointed chair of the Prison Reform Trust and he supports a variety of prison charities and support groups. 

The honorary doctorate in business administration recognises James for his pioneering work and for inspiring the next generation of business professionals. 

James said: “We focus on doing two things really well: we trust everyone, and we’re kind to everyone. Kindness is the most effective tool of management known to man. In fact, in our business the leaders are judged not by how much money they make, but how kind they are.  

“But none of this works if you don’t recruit the right people. CVs for us aren’t really necessary. We want something that’s hard to find on a CV: personality. So, we look for people who are fun, interesting, sparky, quirky, a bit odd, that’s fine. We want people who just have energy.” 

James’ journey with Timpson began at the age of 14 when he served his first customer. Throughout his time at school, he dedicated part of each holiday to work within the business. By 2002, James had worked his way up to become managing director and is now the company’s chief executive.  

From the beginning he was a fervent advocate for the recruitment of ex-offenders, resulting in over 600 prison leavers now being employed by Timpson, comprising more than 10 per cent of the company's workforce. 

Addressing the law, criminology and policing students in the audience of fellow graduates, James said: “Today one in nine of my colleagues has prison experience. It’s wonderful to see so many criminology students here today. You are the people who can give others a second chance as most of them never had a first chance.” 

In recognition of his exceptional contributions, James was awarded an OBE in 2011 for his services in training and employing disadvantaged individuals. His commitment to responsible business practices in the North West led to his appointment as an ambassador by HRH Prince of Wales in 2015, with a focus on showcasing employability programs that provide much-needed second chances. 

During his 15-year tenure overseeing the day-to-day operations of Timpson, the company experienced remarkable growth, expanding from 320 shops to over 2,000, with profits soaring from £3m to over £40m. 

This year, Edge Hill also awarded honorary doctorates to business leader Sir Terry Leahy, as well as journalist Clive Myrie.

Enjoyed this? Read more from Tim Aldred

Latest news

1

Three weekly domestic waste collection considered in plans Waste recycling Blackpool

Three weekly domestic waste collection considered in plans

01 Jul 2025

2

Graham Engineering confirms acquisition to a2e Industries Graham Engineering

Graham Engineering confirms acquisition to a2e Industries

01 Jul 2025

3

Training 2000 celebrate 'Good' rating by Ofsted Training 2000

Training 2000 celebrate 'Good' rating by Ofsted

01 Jul 2025

4

Fox Group acquires J Fisher and Sons Colin Fisher, Paul Fox CEO and Gary Fisher.

Fox Group acquires J Fisher and Sons

01 Jul 2025

5

Beever and Struthers strengthen leadership team with new partners Dean Curtis and Joe Diston

Beever and Struthers strengthen leadership team with new partners

01 Jul 2025

Background image for hub sign up block

LBV Hub

Leverage Lancashire Business View platforms

Post your news
Post your events
Post your offers
Build your network
Improve your SEO
Gain coverage in the magazine
Sign-up
Events
LBV123 July/August Launch Event
Lancashire Business View magazine launch
Networking
16 Jul 2025

LBV123 July/August Launch Event

Burnley

08:30 - 10:30

Lancashire Built Environment Conference 2025
BEC 315 X 315 Px
Networking
25 Sep 2025

Lancashire Built Environment Conference 2025

Blackpool Football Club, Blackpool, FY1 6HX

08:30 - 13:00

CMI Level 5 Management and Leadership Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Management and Leadership Course

Preston Campus, Preston , PR1 2HE

09:00 - 17:00

CMI Level 5 Project Management Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Project Management Course

Preston Campus, Preston, PR1 2HE

08:00 - 17:00

Chamber Breakfast Networking – July
Chamber Logo1.png.png
LBV Hub Networking
02 Jul 2025 - 02 Jul 2025

Chamber Breakfast Networking – July

St John's Hospice, Slyne Road, Lancaster, LA2 6ST

08:00 - 10:00

The Marketing Metrics that Matter – July 4
LBV Hub Seminars
04 Jul 2025 - 04 Jul 2025

The Marketing Metrics that Matter – July 4

Door4 Office, Burnley Wharf, Burnley, BB11 1JG

08:30 - 11:00

Tri-Site Survey Equipment Showcase
unnamed (2).jpg.jpg
LBV Hub Seminars
09 Jul 2025 - 09 Jul 2025

Tri-Site Survey Equipment Showcase

Crow Wood Hotel, Burnley, BB12 0RT

09:30 - 16:00

Chamber Summer BBQ
LBV Hub Social
17 Jul 2025 - 17 Jul 2025

Chamber Summer BBQ

The Borough, Dalton Square, Lancaster, LA1 1PP

17:30 - 20:00

Preston Tech Connection: Web3 is Dead. Or is It?
July Longer Banner.jpg.jpg
LBV Hub Networking
29 Jul 2025 - 29 Jul 2025

Preston Tech Connection: Web3 is Dead. Or is It?

Society1, Coworking Space, Preston, PR1 3LT

18:00 - 19:30

Preston Freelancer Meet-Up: July
Longer July Banner.jpg.jpg
LBV Hub Networking
31 Jul 2025 - 31 Jul 2025

Preston Freelancer Meet-Up: July

Society1, Coworking Space, Preston, PR1 3LT

10:00 - 11:30

Cumbria Business Expo 2025
https---cdn.evbuc.com-images-880461633-4862066883-1-original.20241022-110415.jpeg.jpg
LBV Hub Exhibitions
19 Sep 2025 - 19 Sep 2025

Cumbria Business Expo 2025

Carlisle Racecourse, Carlisle, CA2 4TS

09:00 - 15:00

North West Business Expo 2025
https---cdn.evbuc.com-images-880456273-4862066883-1-original.20241022-105445.jpeg.jpg
LBV Hub Exhibitions
24 Oct 2025 - 24 Oct 2025

North West Business Expo 2025

Bolton Stadium Hotel, Bolton, BL6 6SF

09:00 - 15:00

Advertise with us

Reaching 50,000 members, our print, digital and event platforms offer a fantastic way to raise your business profile and help you grow.

Find out more LBV122 Online Graphic
Subscribe now

Weekly news bulletin