The Rocket Centre outperforms UK dealers in 'mystery shop'
Blackburn-based motorcycle dealer The Rocket Centre has come out on top for its high level of customer service following a KTM mystery shop.The Lancashire motorcycle dealership recently scored a record high 86 per cent by manufacturer KTM, outperforming all other dealers in the region - as well as the UK industry standard of 65 per cent.
A spokesperson from KTM UK said: “Congratulations to the whole team at The Rocket Centre on representing the KTM brand so well. As one of the world’s leaders in sports motorcycles and related products, the KTM Group values itself as a premium manufacturer of high-performance products so it’s fantastic to hear that our Blackburn dealer is delivering the same high standards we place at the core of our business.”Stewart Holden, general ,anager at Rocket Centre, added: “We are extremely proud to have been awarded such a high score and to exceed all other dealerships in the North West. Everyone at The Rocket Centre is extremely passionate about helping our customers get the best riding experience possible and this honour recognises all their hard efforts.
“We’re constantly striving to improve and the latest results will help us to further develop and train the teams to offer the very best sales and customer service in Lancashire.”
The Rocket Centre offers an array of KTM off-road and on-road clothing, including KTM Powerparts and Powerwear.