Q2Q announces three new hires

Lancaster-based IT support specialist Q2Q has made a hat-trick of key appointments as the company prepares for further growth.

Ash Williams is a new member of the front line technical support, and often one of the first people a client speaks to when they contact the business with an IT challenge. Working on the same team, Tracy Pollard is a new helpdesk supervisor who will ensure a greater degree of front-of-house liaison.

These latest hires mean Q2Q now has more than 130 years’ collective experience providing IT support specifically to UK SMEs.

“Now that we’re joined by Will, Tracy and Ash we have even more capacity and capability within our technical team, which is crucial as we attract a greater number of enquiries, and many with more complex requirements.”

“Whilst people are hugely important within Q2Q, so is the technology we use,” Andrew continued. “We can hardly recommend process efficiency and problem prevention if we are not embracing these things ourselves.

With the impending introduction of GDPR said to be the catalyst for many Lancaster SMEs contacting Q2Q for support, Andrew believes there’s never been a better time to strengthen internal efficiencies.