New appointments at fulfilmentcrowd

Chorley logistics provider fulfilmentcrowd has announced a series of senior leadership appointments as it enters the 2027 financial year.

It comes after investment by private equity firm Palatine in 2025 and Paul Taylor has been appointed managing director and will lead a newly formed growth board, overseeing cross-functional delivery of key value creation initiatives.

Further strengthening the leadership team, Ben Chicken has been promoted to director of commercial, heading data-led decision-making across the company.

Reflecting strong global growth and the opening of new subsidiaries, Rachel Miller has been appointed director of finance, with responsibility for financial risk management and corporate compliance.

Katie Shepherd steps up to director of marketing after rejoining the business in 2024 and leading a rebuild of the fulfilmentcrowd brand, supporting Matthew Humphreys, director of sales, who will lead the company’s international new business acquisition strategy.

They join existing board members director of information systems Shaun Cummins, director of product Austin Waddecar and Chris White director of client services.

Lee Thompson, chief executive officer at fulfilmentcrowd, said: “This is a natural evolution of our leadership team as we focus on driving our next stage of growth.

"The strength of fulfilmentcrowd lies in its people and these appointments reflect both the depth of talent within the business and the progress we’ve made over the past two years.

“I have every confidence that Paul and his team will continue to steer the business effectively as we scale across territories.”

Earlier this month, Lancashire Business View reported how the fulfilmentcrowd had announced the expansion of its US network, introducing three new centres located in New Jersey, Chicago and Los Angeles.

The new facilities will be operated in partnership with Royal Fulfillment and are strategically positioned to support high-volume eCommerce and B2B distribution across the United States, with locations in Newark, NJ on the east coast, Chicago, IL in the midwest and Los Angeles, CA on the west coast.