New account manager appointed to enhance customer experience

By Seriun

29 Mar 2021

Annmarie Whatmough made her move from multi award-winning performance marketing agency Bring Digital to undertake her new role as account manager with Seriun.

Previously account director at Bring Digital, Annmarie was responsible for creating return-focused eCommerce strategies for global eCommerce brands. Prior to that she held numerous roles in account management within highly regarded local companies including: 21Digital and Door4; arming her with a wealth of knowledge and experience that she brings with her to her new position at Seriun.

A major part of her duties at Seriun involve developing strong and lasting relationships with each customer. Annmarie commented: “I’m really enjoying getting to know every customer personally. Understanding their unique business needs helps me deliver exact-match solutions to improve business operations and accelerate business growth.”

Mark Edwards, operations director at Seriun said: “With a naturally caring, yet progressive attitude, Annmarie fits this role perfectly. She’s already making an impact and is working with the wider team to improve our customers’ overall experience, in line with our XLA.”

In 2020 Seriun developed an XLA (eXperience Level Agreement) to ensure they give every customer, not only a unique experience, but the best experience possible by increasing perceived value. They appointed a new customer experience manager to ensure this happens and to garner valuable customer insight to help improve and develop our managed IT services and solutions.

Annemarie lives in Colne with husband Paul and is the proud mother of Emmy and Luis. When she is not in the office, Annmarie loves to cook nutritional but tasty treats and, in her words, has “a slightly unhealthy obsession with makeup and wellbeing products.” She enjoys sightseeing on her travels and especially enjoyed her time island hopping during her visit to Es Vedra, Ibiza. She also loves to explore ancient cities, such as Rome, which are steeped in history and culture.

Arguably a claim to fame dates back to 2015 when she was one of 3,651 people who collectively made it into the Guinness Book of World Records for “the most people modelling on a catwalk.”

She has always been immersed in the world of digital communication with a career spanning over 18 years in the industry. Inspired by her father, who worked in communications all his life, she would enjoy listening to him regale stories about his work projects over dinner. Her family and lifestyle also influenced her career choices, as she explains: “We were the first family on our street to have the internet at home, we had mobile phones the size of bricks back in the day and gadgets were our thing! I became known as ‘that girl who knows her stuff’ and people would come to me for advice on anything internet related.”

Passionate and driven she is eager to develop her career at Seriun and already has achieved 3CX basic certification, which focusses on Seriun’s latest phone system that they launched early last year. She is also embracing Sales Geeks training programme to help achieve both company and personal goals.

Interested in a career at Seriun? Visit their careers page: www.seriun.co.uk/careers

Meet the Seriun team here: www.seriun.co.uk/meet-the-team

Latest news

1

Preston frozen dough brand has new celebrity shareholders Ant and Dec and Amy and Chris Cheadle

Preston frozen dough brand has new celebrity shareholders

18 Jul 2025

2

Wellbeing focused co-working space with its own pub in Burnley gets ready for launch Dave Scholes and Malcolm Ireland

Wellbeing focused co-working space with its own pub in Burnley gets ready for launch

18 Jul 2025

3

UK's pioneering Combat Air Flying Demonstrator is revealed Flying Combat Air Demonstrator

UK's pioneering Combat Air Flying Demonstrator is revealed

17 Jul 2025

4

A fresh brew for The Printed Cup Company The Printed Cup Company

A fresh brew for The Printed Cup Company

17 Jul 2025

5

Joe Diston from Beever and Struthers appointed to new Global IFRS leader for HLB International Joe Diston

Joe Diston from Beever and Struthers appointed to new Global IFRS leader for HLB International

17 Jul 2025

Background image for hub sign up block

LBV Hub

Leverage Lancashire Business View platforms

Post your news
Post your events
Post your offers
Build your network
Improve your SEO
Gain coverage in the magazine
Sign-up
Events
Lancashire Built Environment Conference 2025
BEC 315 X 315 Px
Networking
25 Sep 2025

Lancashire Built Environment Conference 2025

Blackpool Football Club, Blackpool, FY1 6HX

08:30 - 13:00

CMI Level 5 Management and Leadership Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Management and Leadership Course

Preston Campus, Preston , PR1 2HE

09:00 - 17:00

CMI Level 5 Project Management Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Project Management Course

Preston Campus, Preston, PR1 2HE

08:00 - 17:00

Preston Tech Connection: Web3 is Dead. Or is It?
July Longer Banner.jpg.jpg
LBV Hub Networking
29 Jul 2025 - 29 Jul 2025

Preston Tech Connection: Web3 is Dead. Or is It?

Society1, Coworking Space, Preston, PR1 3LT

18:00 - 19:30

Preston Freelancer Meet-Up: July
Longer July Banner.jpg.jpg
LBV Hub Networking
31 Jul 2025 - 31 Jul 2025

Preston Freelancer Meet-Up: July

Society1, Coworking Space, Preston, PR1 3LT

10:00 - 11:30

Advantage: AI – A Workshop for Business Leaders – August 14th
Navy--Event Tile.png.png
LBV Hub Seminars
14 Aug 2025 - 14 Aug 2025

Advantage: AI – A Workshop for Business Leaders – August 14th

Door4 Office, Burnley Wharf, Burnley, BB11 1JG

09:00 - 12:00

The Business Network Central & East Lancashire
LBV Header (24).png.png
LBV Hub Networking
21 Aug 2025 - 21 Aug 2025

The Business Network Central & East Lancashire

Mytton Fold, Langho, BB6 8AB

11:30 - 14:15

Morecambe Bay Walk
Walk.jpg.jpg
LBV Hub Awards
30 Aug 2025 - 30 Aug 2025

Morecambe Bay Walk

Arnside, CARNFORTH, LA5

09:30 - 14:00

Cumbria Business Expo 2025
https---cdn.evbuc.com-images-880461633-4862066883-1-original.20241022-110415.jpeg.jpg
LBV Hub Exhibitions
19 Sep 2025 - 19 Sep 2025

Cumbria Business Expo 2025

Carlisle Racecourse, Carlisle, CA2 4TS

09:00 - 15:00

Help to grow management course
Help to grow - barriers to growth.png.png
LBV Hub Seminars
26 Sep 2025 - 16 Dec 2025

Help to grow management course

Preston Campus , Preston , PR1 2HE

09:00 - 15:00

North West Business Expo 2025
https---cdn.evbuc.com-images-880456273-4862066883-1-original.20241022-105445.jpeg.jpg
LBV Hub Exhibitions
24 Oct 2025 - 24 Oct 2025

North West Business Expo 2025

Bolton Stadium Hotel, Bolton, BL6 6SF

09:00 - 15:00

Lancashire Business Day 2025
241122lbvlancashiredaylhp0647web
Networking
27 Nov 2025

Lancashire Business Day 2025

Burnley FC , Burnley, BB10 4BX

12:00 - 17:00

Advertise with us

Reaching 50,000 members, our print, digital and event platforms offer a fantastic way to raise your business profile and help you grow.

Find out more LBV122 Online Graphic
Subscribe now

Weekly news bulletin