Lettings firm earns gold award for customer service

By Tim Aldred

16 Nov 2023

The Lettings Cloud

The Lettings Cloud, which operates offices in Barrowford and Whalley, has secured the Gold Award for letting agents in Colne & Nelson at this year’s British Property Awards.

The award recognises The Lettings Cloud’s commitment to excellence and exceptional customer service in local property management.

During the extensive judging period that tested customer service levels, the British Property Awards mystery shops every agent against a set of 25 criteria to obtain a balanced overview of their customer service levels.

Phil Ashton, founder and director of The Lettings Cloud, expressed his gratitude for the recognition, stating: “Any award is testament to the hard work and dedication of our team. We are thrilled to be finally acknowledged for our commitment to delivering exceptional levels of service to landlords and tenants in our area."

Enjoyed this? Read more from Tim Aldred

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