James Pratt’s journey with managed service provider Seriun

By Seriun

04 Mar 2024

JP promotion-09.jpg.jpg

In April 2021, James Pratt joined MSP Seriun, becoming an integral part of their service desk team. In just a few years, he has achieved two well-deserved promotions – testament to his skills and dedication.

James, or ‘JP’ as his colleagues and friends refer to him, initially pursued Business Studies at Sheffield Hallam University but soon discovered his passion for technology.

This realisation inspired his move to industry where he secured a 1st line engineering role with Seriun. Since his inauguration, he has consistently demonstrated his passion for delivering service excellence to Seriun’s clients, and was rewarded with a promotion to 2nd line engineer with quick succession to 3rd line engineer on 1st February this year – less than 3 years from when he started.

In his new role, James deals with more complex technical challenges, oversees key IT infrastructure decisions, and provides excellent service to Seriun’s clients.

Reflecting on his journey, James appreciates the acknowledgement of his hard work and the ongoing learning required in the IT field.

James said: “I’ve been with Seriun for a few years now, and it’s been a rewarding journey. I started in a 1st line capacity, and thanks to the support and opportunities here, I’ve climbed up to 3rd line relatively quicky. The tech challenges keep me on my toes, and the learning never stops. Seriun’s commitment to employee growth is real, and I’m excited about the path ahead.”

Seriun’s service desk manager, Paul Jameson commented: “JP is a reliable and highly skilled team member, always excelling in everything he does. At Seriun we believe in personal development and career progression, and with JP’s recent promotion, I’m confident in his continued success.”

James’ journey shows how MSP Seriun is dedicated to helping employees grow and succeed in the tech industry. His progress highlights the company’s commitment to developing talent and empowering people to excel in their chosen careers.

Seriun’s next event…

CYBER SECURE 360: Safeguarding Your Business in a Digital World
Shield your business from cyber threats at CYBER SECURE 360: Expert insights, live demos and actionable strategies to fortify your business.

Latest news

1

£8bn Typhoon order is great news for Lancashire BAE Typhoon ECRS Mk2 Radar

£8bn Typhoon order is great news for Lancashire

28 Oct 2025

2

Award-winning Lancashire wedding venue and hotel is sold The Mill at Conder Green

Award-winning Lancashire wedding venue and hotel is sold

28 Oct 2025

3

PM+M announces another 19 promotions across the firm PM+M promotions

PM+M announces another 19 promotions across the firm

27 Oct 2025

4

Celebrating 20 years of connecting the county LBV 20 Celebration Guests

Celebrating 20 years of connecting the county

27 Oct 2025

5

BAKO named 'Supplier of the Year' at awards BAKO Supplier of the Year

BAKO named 'Supplier of the Year' at awards

27 Oct 2025

Background image for hub sign up block

LBV Hub

Leverage Lancashire Business View platforms

Post your news
Post your events
Post your offers
Build your network
Improve your SEO
Gain coverage in the magazine
Sign-up
Events
November / December 2025 Magazine Launch Event
Holiday Inn Hotel
Networking
28 Oct 2025 - 18 Nov 2025

November / December 2025 Magazine Launch Event

Holiday Inn, Blackpool

16:46 - 16:45

CMI Level 5 Management and Leadership Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Management and Leadership Course

Preston Campus, Preston , PR1 2HE

09:00 - 17:00

CMI Level 5 Project Management Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Project Management Course

Preston Campus, Preston, PR1 2HE

08:00 - 17:00

Help to grow management course
Help to grow - barriers to growth.png.png
LBV Hub Seminars
26 Sep 2025 - 16 Dec 2025

Help to grow management course

Preston Campus , Preston , PR1 2HE

09:00 - 15:00

Women scaling up Blackpool Fylde and Wyre
LBV Hub Seminars
22 Oct 2025 - 09 Jan 2026

Women scaling up Blackpool Fylde and Wyre

The Small Business Academy, Blackpool, FY4 5JX

09:30 - 15:30

RISE - Lancashire's unique leadership programme for women
thumbnail_Emma Weston Illustration WENDY BOWERS RISE Illustrstion.jpg.jpg
LBV Hub Seminars
22 Oct 2025 - 18 Mar 2026

RISE - Lancashire's unique leadership programme for women

East Lancashire Chamber of Commerce, Clayton le Moors, BB5 5JR

09:30 - 15:30

Lancaster District Business Support Expo
Lancs-cham-logo.jpg.jpg
LBV Hub Networking
29 Oct 2025 - 29 Oct 2025

Lancaster District Business Support Expo

The Platform, Morecambe, LA4 4DB

10:00 - 15:00

Chamber Breakfast Networking – November
Lancs-cham-logo.jpg.jpg
LBV Hub Networking
06 Nov 2025 - 06 Nov 2025

Chamber Breakfast Networking – November

Porsche Centre South Lakes, Carnforth, LA6 1FW

08:30 - 10:30

Lancashire Police business update with The Police and Crime Commissioner
Lancs-cham-logo.jpg.jpg
LBV Hub Roundtables
10 Nov 2025 - 10 Nov 2025

Lancashire Police business update with The Police and Crime Commissioner

Lancaster Castle, Lancaster, LA1 1YN

14:00 - 16:00

AI, Creativity, and what it means to be human
2.jpg.jpg
LBV Hub Networking
11 Nov 2025 - 11 Nov 2025

AI, Creativity, and what it means to be human

Society1, Coworking Space, Preston, PR1 3LT

18:00 - 20:00

Beyond the Brand: Building trust through values and integrity
1.png.png
LBV Hub Networking
11 Nov 2025 - 11 Nov 2025

Beyond the Brand: Building trust through values and integrity

Society1, Coworking Space, Preston, PR1 3LT

18:00 - 20:00

The Business Network Central and East Lancashire
LBV Hub Networking
13 Nov 2025 - 13 Nov 2025

The Business Network Central and East Lancashire

Stanley House, Blackburn, BB2 7NP

11:30 - 14:15

Advertise with us

Reaching 50,000 members, our print, digital and event platforms offer a fantastic way to raise your business profile and help you grow.

Find out more LBV124 Online Graphic
Subscribe now

Weekly news bulletin