International demand surges for fulfilmentcrowd

By Rob Kelly

15 Dec 2025

Lee Thompson fulfilmentcrowd

Chorley based global fulfilment provider fulfilmentcrowd has announced strong performance in international markets during 2025.

Lee Thompson, chief executive at fulfilmentcrowd, has described 2025 as a 'transformational year at fulfilmentcrowd'.

He said: "We’ve achieved record-breaking growth and expanded our global presence – two milestones that represent the strength of our business model and dedication of our people.

“While the UK remains our core market, our international operations have gone from strength to strength.

"We ticked off several milestones in relation to new fulfilment centre openings, including in Dublin - which is now fully operational and in the process of completing its first peak - and Sydney in Australia.

"We’ve also seen success with Leipzig in Germany after moving to a larger centre. These new locations position us to serve customers across even more markets, ensuring fast, reliable fulfilment wherever they sell.”

Since securing investment from private equity firm Palatine in May 2025, the business has been focused on scaling operations across the UK, Europe, the US, and Australia, with recent figures from peak season corroborating this strong international momentum.

EU activity rose by 28 per cent on Cyber Monday, with orders from Leipzig – its long-term partner centre in Germany – rose by 98 per cent). Its top two EU customers were up a combined 96 per cent year on year, while US orders surged by 80 per cent year on year on Black Friday and rose 22 per cent on Cyber Monday. 

The business also confirmed an average SLA performance of 98 per cent across all of its 16 centres on Black Friday: 97 per cent for the UK, 100 per cent for the EU, and 97 per cent for the USA.

On Cyber Monday, SLA performance was at 99 per cent overall: 98 per cent for the UK, 100 per cent for the EU, and 100 per cent for the USA.

Thompson added: “Our ‘in-country’ fulfilment hubs help retailers looking to grow internationally to streamline operations, cut delivery times, and reduce shipping costs – and, with orders moving quickly, it's clear that our customers are already reaping the benefits. 

"Locating stock closer to the end consumer should be a core strategy for every eCommerce retailer, now and in the future. The benefits are clear: faster delivery times, smoother returns, and a stronger overall customer experience.”

 

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