Greencore gets its Food to Go with Voiteq’s VoiceMan

By Voiteq

06 Aug 2015

The convenience food manufacturer has chosen Voiteq’s Voice-Directed Warehouse Execution System to help modernise its ‘Food to Go’ distribution operation in the UK and USA

Operating out of six main distribution centres across the UK and a further six in the USA, Greencore’s ‘Food to Go’ convenience foods business wanted to modernise its warehouse operations with a real-time system that reduced manual paper-based processes, improved accuracy and enhanced customer service.

After an extensive selection process, Greencore chose Voiteq to implement its VoiceMan Warehouse Execution System, which is linked to the company’s existing ERP system. Additionally, Voiteq’s InfoCentre Dashboards will give Greencore clear, real-time views of their operations and will provide historic data for review and analysis. This solution forms part of Greencore’s extensive PALM stock management project that will provide the business with end-to-end stock traceability.

Greencore distributes to retailers, foodservice providers, manufacturers and filling station forecourts. Employing over 12,000 people, the business has grown rapidly over the last few years and the need to ensure consistency, accuracy and quality of its operations was paramount to its ongoing success.

“We recognised that our overall PALM project depended on the quality and timeliness of data from our depot systems,” commented Derek Smallwood, PALM project manager.

“We also wanted a solution that improved our current picking processes, would be easy for our associates to learn as well as ensuring consistency and traceability across all of our sites. We looked at various options and Voiteq’s comprehensive solution offering, proven track record and global reach made them the obvious choice.”

Greencore will be using Honeywell’s latest Vocollect Voice technology provided by Voiteq. The new A710 and A730 belt-worn terminals with SRX2 wireless headsets will be deployed into the UK and USA distribution operations. Zebra QLN420 belt mount printers will be used to rapidly produce delivery documentation in real-time in the depot.

With numerous manufacturing facilities, extensive depot transhipments and time-sensitive fresh produce, Greencore’s picking requirements extended well beyond the standard “hands-free and eyes-free” capabilities of many Voice solutions.

“Both our UK and US operations have pick-by-order processes where the associate will be guided around the warehouse to pick a specific order and capture data such as best-before dates,” said Smallwood.

“Our US operation also has a bulk pick-by-order process, a stock induction process and a put-to-store (or pick-by-line) process where the associate takes a pallet of product around a grid of totes representing customer stores and is directed to place the correct quantity into the appropriate tote.”

“We were looking for a partner with a deep understanding of these processes and of the food industry, who could also ensure we got the most out of our investment in new technology. The team at Voiteq have been extremely professional, sharing their knowledge and experience at every step to ensure we got the very best solution,” Smallwood continued.

“We’re looking forward to gaining the benefits of an optimised Voice operation and will continue to work with Voiteq to extend the use of Voice beyond picking. The benefits of improved visibility, accuracy, efficiency and traceability definitely make VoiceMan the right choice for our business.”

“We’re delighted to add Greencore to our ever-growing family of global customers,” commented David Stanhope, CEO of Voiteq. “We constantly seek to provide exceptional operational improvements with our intelligent execution systems, the best Voice technology and world-class service. We look forward to building a strong and long-term partnership with Greencore.”

Enjoyed this? Read more from Voiteq

Latest news

1

Roundhouse secures approval for new £15m office and industrial scheme in Preston Momentum

Roundhouse secures approval for new £15m office and industrial scheme in Preston

25 Jul 2025

2

Homebuilder's high-performing sales advisers clinch awards Ben Garland and Julia Lorente

Homebuilder's high-performing sales advisers clinch awards

24 Jul 2025

3

Work is set to start on Multiversity project Multiversity Blackpool

Work is set to start on Multiversity project

24 Jul 2025

4

BAE Systems welcomes MOU between Republic of Turkiye and UK for purchase of Typhoon aircraft Typhoon production Warton

BAE Systems welcomes MOU between Republic of Turkiye and UK for purchase of Typhoon aircraft

23 Jul 2025

5

Assystem to double UK jobs to deliver Sizewell C EDF Assystem

Assystem to double UK jobs to deliver Sizewell C

22 Jul 2025

Background image for hub sign up block

LBV Hub

Leverage Lancashire Business View platforms

Post your news
Post your events
Post your offers
Build your network
Improve your SEO
Gain coverage in the magazine
Sign-up
Events
Lancashire Built Environment Conference 2025
BEC 315 X 315 Px
Networking
25 Sep 2025

Lancashire Built Environment Conference 2025

Blackpool Football Club, Blackpool, FY1 6HX

08:30 - 13:00

CMI Level 5 Management and Leadership Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Management and Leadership Course

Preston Campus, Preston , PR1 2HE

09:00 - 17:00

CMI Level 5 Project Management Course
UCLanAerialCampus.jpg.jpg
LBV Hub Seminars
21 Feb 2025 - 21 Feb 2026

CMI Level 5 Project Management Course

Preston Campus, Preston, PR1 2HE

08:00 - 17:00

Preston Tech Connection: Buzz Word Bingo. Challenging Todays's Buzzwords In Tech
July PTC banner long updated.png.png
LBV Hub Networking
29 Jul 2025 - 29 Jul 2025

Preston Tech Connection: Buzz Word Bingo. Challenging Todays's Buzzwords In Tech

Society1, Coworking Space, Preston, PR1 3LT

18:00 - 19:30

Preston Freelancer Meet-Up: July
Longer July Banner.jpg.jpg
LBV Hub Networking
31 Jul 2025 - 31 Jul 2025

Preston Freelancer Meet-Up: July

Society1, Coworking Space, Preston, PR1 3LT

10:00 - 11:30

Advantage: AI – A Workshop for Business Leaders – August 14th
Navy--Event Tile.png.png
LBV Hub Seminars
14 Aug 2025 - 14 Aug 2025

Advantage: AI – A Workshop for Business Leaders – August 14th

Door4 Office, Burnley Wharf, Burnley, BB11 1JG

09:00 - 12:00

The Business Network Central & East Lancashire
LBV Header (24).png.png
LBV Hub Networking
21 Aug 2025 - 21 Aug 2025

The Business Network Central & East Lancashire

Mytton Fold, Langho, BB6 8AB

11:30 - 14:15

Morecambe Bay Walk
Walk.jpg.jpg
LBV Hub Awards
30 Aug 2025 - 30 Aug 2025

Morecambe Bay Walk

Arnside, CARNFORTH, LA5

09:30 - 14:00

Longridge Soap Box Derby
Screenshot 2025-06-10 090035.png.png
LBV Hub Fundraisers
14 Sep 2025 - 14 Sep 2025

Longridge Soap Box Derby

Berry Lane, Longridge, PR3 3WH

10:00 - 16:30

Cumbria Business Expo 2025
https---cdn.evbuc.com-images-880461633-4862066883-1-original.20241022-110415.jpeg.jpg
LBV Hub Exhibitions
19 Sep 2025 - 19 Sep 2025

Cumbria Business Expo 2025

Carlisle Racecourse, Carlisle, CA2 4TS

09:00 - 15:00

Help to grow management course
Help to grow - barriers to growth.png.png
LBV Hub Seminars
26 Sep 2025 - 16 Dec 2025

Help to grow management course

Preston Campus , Preston , PR1 2HE

09:00 - 15:00

RISE - Lancashire's unique leadership programme for women
thumbnail_Emma Weston Illustration WENDY BOWERS RISE Illustrstion.jpg.jpg
LBV Hub Seminars
22 Oct 2025 - 18 Mar 2026

RISE - Lancashire's unique leadership programme for women

East Lancashire Chamber of Commerce, Clayton le Moors, BB5 5JR

09:30 - 15:30

Advertise with us

Reaching 50,000 members, our print, digital and event platforms offer a fantastic way to raise your business profile and help you grow.

Find out more LBV 123 Online Graphic
Subscribe now

Weekly news bulletin