fulfilmentcrowd delivers record-breaking growth

By Rob Kelly

06 Oct 2025

Lee Thompson and Jon Davies

Chorley headquartered fulfilmentcrowd has delivered record-breaking growth.

The global, tech-driven fulfilment provider saw its revenue surpass £20m for the first time, and a 27 per cent increase in transactions for the financial year ending March 31, 2025.

It also reported an EBITDA of £3.1m, nearly doubling the previous year’s performance, and had  a significant uplift in international revenues, which now account for over 29 per cent of total group revenue.

UK revenues at the business rose to £14.2m, with a 12 per cent increase in order volumes.

European operations surged by 42 per cent, reaching £4.7m in revenue while US revenue nearly tripled to £1.1m, driven by British and European brand expansion stateside.

It opened new centres opened in Dublin and Sydney to expand its global footprint to more than 1.5 million sq ft.

Earlier this year fulfilmentcrowd secured a major investment from Palatine, a UK mid-market private equity firm.

The investment aimed to accelerate expansion across the UK, Europe, the US, and Australia, and to support strategic mergers and acquisition opportunities.

Lee Thompson, chief executive at fulfilmentcrowd, said the year ‘has been transformational’.

He added: "We’ve proven the strength of our model, the resilience of our team and the global demand for our services.

"With Palatine’s backing, we’re poised to scale faster, innovate further and deliver even greater value to our customers worldwide.”

Jon Davies, chief financial officer at fulfilmentcrowd, added: “A commercially focused approach, alongside efficiencies driven by our proprietary technology system, has supported margin improvement performance in the year across the group.

"The board are confident that the actions taken in the year and the recent investment received have set the business up to execute its growth plan for the forthcoming year, and trading in the early part of the new financial year is outperforming budget.”

With a strong balance sheet on March 31, 2025, fulfilmentcrowd had net assets of £12.1m.

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