Forest Group - BIBAs Service Business of the Year 2024

Forest Group: Multi-Award-Winning Leaders in Air Conditioning and Commercial Refrigeration

Forest Group have firmly established themselves as a market leader in air conditioning and commercial refrigeration, consistently setting the benchmark for quality, reliability and customer service across the UK. With an impressive portfolio of accolades, including multiple prestigious awards, Forest Group’s reputation for delivering tailored, efficient solutions has positioned them as a trusted partner for businesses across numerous sectors.

A commitment to innovation and service excellence has been the cornerstone of Forest Group’s success, allowing them to continuously evolve in a rapidly changing market. This dedication has earned them multiple awards over the years including winning the BIBAs 2024 Service Business of the Year, along with being named Contractor of the Year multiple times, and finalists in the sector’s largest awards, the RAC Cooling Awards.

Service Excellence: BiBAs Service Business of the Year

One of the most distinguished awards in the UK’s business community, the BiBAs (Be Inspired Business Awards), recognises exceptional companies that demonstrate excellence in service, growth, and customer satisfaction. Forest Group’s win as Service Business of the Year is a testament to their relentless focus on providing superior service, meeting the unique needs of each client, and driving continuous improvement across their operations. 

At the heart of Forest Group’s success is their unwavering commitment to providing the highest standards in customer service with solutions to meet every Customer’s needs. Whether it’s installing energy-efficient systems, providing rapid and responsive maintenance services, or creating tailored commercial refrigeration solutions, Forest Group’s customer-centric approach has set them apart from competitors. Their ability to adapt to the specific requirements of diverse sectors, such as hospitality, retail, education and healthcare, has cemented their status as the go-to experts in their field.

Leading the Industry: Contractor of the Year

Forest Group’s ability to consistently deliver top-tier results is evident in their multiple Contractor of the Year awards, bestowed upon them by some of the UK’s most recognisable pub and restaurant chains including Greene King and Mitchells & Butlers. These accolades highlight the group’s capacity to meet the demands of large-scale, high-traffic businesses that rely on reliable refrigeration and air conditioning systems to operate smoothly.

With thousands of venues under their management, groups like Greene King and Mitchells & Butlers demand precision, efficiency and above all, dependability from their contractors. Forest Group have proven time and again that they can not only meet, but exceed these expectations, offering solutions that ensure optimal performance in challenging, high-pressure environments. Their expertise in maintaining numerous systems from countless manufacturers, across a vast number of sites is what sets them apart, making them the preferred choice for large national brands.

These awards speak not only to Forest Group’s technical capabilities but also to their understanding of the critical role that refrigeration and air conditioning systems play in ensuring the smooth operation of hospitality businesses. From ensuring food and beverages are stored at the correct temperatures to maintaining a comfortable environment for customers, Forest Group’s services are vital to the daily operations of these businesses.

Strong Leadership: BiBAs Highly Commended for Leadership Team of the Year

Behind Forest Group’s continued success is a leadership team committed to fostering innovation, cultivating talent, and driving the company’s strategic vision forward. This has not gone unnoticed, with the group being Highly Commended in the Leadership Team of the Year category at the BiBAs. This recognition is a reflection of the strength, expertise and forward-thinking nature of Forest Group’s management.

The Future of Forest Group

As the demand for sustainable and energy-efficient air conditioning and refrigeration systems continues to grow, Forest Group are well-positioned to lead the industry into the future. Their focus on innovation, customer satisfaction and operational excellence has not only earned them a stellar reputation but also ensured their ongoing success in an increasingly competitive market.

With a proven track record, award-winning service and a leadership team committed to driving the company forward, Forest Group are poised to continue setting the bar. Businesses across the UK, from small independent retailers to national hospitality chains, can be confident that by choosing Forest Group, they are partnering with a company that is not only experienced and reliable but also dedicated to delivering exceptional results.