For nearly 100 years, we’ve been helping businesses throughout the UK move their products to their customers with efficiency and care. Through these relationships that have developed over generations, we’ve become trusted with their goods through the high levels of service that our people deliver.
Whether you’re moving one pallet through our pallet delivery service or working in partnership to create efficiencies through the utilisation of our contract logistics solutions, every customer is treated with compassion, and every consignment is delivered with respect.
In this article, we will delve into what makes our pallet delivery service unique and how we’ve been partnering with local businesses to ensure their goods are delivered with efficiency and care.
Who is our pallet delivery service for?
With nearly 100 years of experience, we are passionate about working with organisations and helping them grow. Take, for example, Farmhouse Biscuits in Nelson. Farmhouse Biscuits is one of the UK’s leading biscuit manufacturers. With over 400 members of staff and a well-established reputation for excellence locally and internationally, they needed a partner who could increase coverage and reduce delays. In 2015, we became their sole distributor, collecting them from their factory and distributing their tasty treats throughout the UK.
If you would like to read our case study on Farmhouse and what they had to say about us, view the case study here.
Why do organisations use Fagan & Whalley?
Why would you use Fagan & Whalley over an alternative logistics provider? That is the question we get asked by potential customers. So, we spoke to some of our current customers and see what they had to say about us:
Phil Collins, finance director at County Sales, a national distributor of health & beauty, cosmetics, shoecare, and convenience store products, said, “We’ve worked with Fagan & Whalley for over ten years, and we’ve consistently worked very well together. Over the years that we’ve worked with them, our relationship has strengthened, and our business has continued to grow through using their facilities.”
Andy Carr at Limitless Digital, a multi-branded bathroom and heating retailer with over 20,000 products, said: “Fagan & Whalley is a great local company which employs a great team of people, who always work with us to resolve any issues whenever they crop up. Their communication with our teams is brilliant, and they’ll regularly come to us with suggestions for how our processes can be improved, many of which we have implemented with great success.”
What makes us different?
With people at the core of our operations, we value their experience, knowledge, and input, from collecting goods to delivering to your customers. With more than 70 per cent of our colleagues living within five miles of their depot, they know the area and understand our customer’s needs and wants.
Safety is paramount in our operation and is instilled in every team member. Through the utilisation of technology, our mission is to ensure everyone returns home, whether that’s our drivers, warehouse employees or the public.
If you’re a business looking for a logistics partner, you can trust – get in touch with us here at Fagan & Whalley. We’ll explore how we can help your operations grow. Ring us on 01282 771983 or contact us here.
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