Accrington cold call firm fined £850,000 for six million nuisance calls

Accrington-based personal injury claims management firm The National Advice Clinic, which bombarded people with millions of nuisance calls, has been fined a record £850,000 by the Claims Management Regulator, part of the Ministry for Justice.

The company, which also trades as the Industrial Hearing Clinic or the Central Compensation Office, made six million calls regarding noise induced hearing loss claims across a six month period between between October 2014 and April 2015.

The Claims Management Regulator (CMR) regulates companies that offer to help people claim compensation for issues such as personal and criminal injury and mis-sold financial products.

"They showed an alarming disregard for the misery their tactics can cause, particularly to elderly and vulnerable people.The size of this penalty demonstrates how seriously we take this issue - nuisance calls will not be tolerated."