React, Stabilise, Refocus: How to manage changing customer requirements to ensure recovery

React, Stabilise, Refocus: The Resilient Recovery Support Plan
Brought to you by Lancashire Business View and Edge Hill University.

We have partnered with Edge Hill University to support businesses in navigating through and beyond the coronavirus pandemic with a series of fast-moving webinars.

Using Edge Hill University’s dynamic recovery framework, the webinars will each share practical insight, case studies and productivity tools with take away tasks that will support you as you react, stabilise and refocus towards recovery.

1 – 1:45pm, 7 July – How to manage changing customer requirements to ensure recovery

The session will share practical insights into how to identify and successfully respond to changing customer requirements. You will take away an understanding of a key priority and an associated task that will support you to react, stabilise and/or refocus your recovery.
Register now

At each event, we’ll dive into each topic and provide take aways you can use – whatever stage of recovery you’re at.

We’ll welcome Tony Garner, managing director from Viva PR, who will share first-hand experiences of implementing similar steps in their business.

The webinars, chaired by Lancashire Business View’s Richard Slater, will also offer a chance to network with other like-minded businesses, ask questions, learn and help you to prepare your recovery.

Register now

UPCOMING EVENTS:

1 – 1:45pm, 4 August – How to ensure relevance of your offer to accelerate recovery
The session will share practical insights into how to ensure the relevance of your offer to accelerate recovery. You will take away an understanding of a key priority and an associated task that will support you to react, stabilise and/or refocus your recovery.
Register now

1 – 1:45pm, 3 September – How to maximise your productivity to support and sustain recovery

The session will share practical insights into how to maximise your productivity to support and sustain recovery. You will take away an understanding of a key priority and an associated task that will support you to react, stabilise and/or refocus your recovery.
Register now

Edge Hill University SME Resilient Recovery Support

Professor Simon Bolton and the Productivity and Innovation Centre team at Edge Hill University have developed a flexible and highly effective framework for supporting SMEs to deal with the current challenging times.

The framework is designed to help SMEs develop a series of short and medium term recovery strategies, supporting them to retain existing customers, maximise the current lock down time to be ready for the recovery phase and help staff through this extended period of working from home. 

These webinars will give you a taster of the framework which focuses on 12 key productivity impact factors supported by peer-based case-studies.

Lancashire Business View

Lancashire Business View is an independently-owned magazine published every two months. It has reported on commerce, industry and regeneration and led on bringing the Lancashire business community together county since 2005.

Since 2005, we have been the magazine for commerce, industry and regeneration; the county’s trusted source of business news, analysis and opinion. In 2019, we were recognised for being the North’s best news & magazine, in print and online.

Register for the first event in the series here