How to manage grievances…with confidence

If an employee raises a grievance, would you know what to do?

Receiving a grievance can be unnerving. So how do you make sure you deal with it fairly.

In this workshop you’ll leave

– Understanding the ACAS code of practice on grievances

– Having worked through a practical example

– With ideas on what to do if something else crops up mid-grievance

You’ll leave knowing how to handle a grievance with confidence, consistency and care.